{"id":10171,"date":"2022-03-25T19:17:32","date_gmt":"2022-03-25T12:17:32","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=10171"},"modified":"2025-09-08T15:37:33","modified_gmt":"2025-09-08T08:37:33","slug":"su-hai-long-cua-nhan-vien-la-gi","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/su-hai-long-cua-nhan-vien-la-gi\/","title":{"rendered":"S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 g\u00ec? \u0110o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean"},"content":{"rendered":"\n<p>Nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e2n t\u1ed1 quan tr\u1ecdng c\u1ee7a m\u1ed7i doanh nghi\u1ec7p, vi\u1ec7c gi\u1eef ch\u00e2n c\u00e1c nh\u00e2n vi\u00ean gi\u1ecfi lu\u00f4n l\u00e0 v\u1ea5n \u0111\u1ec1 m\u00e0 c\u00f4ng ty c\u1ea7n quan t\u00e2m. C\u00e1c nghi\u00ean c\u1ee9u ch\u1ec9 ra r\u1eb1ng lu\u00f4n c\u00f3 m\u1ed9t m\u1ed1i t\u01b0\u01a1ng quan ch\u1eb7t ch\u1ebd gi\u1eefa <strong>s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> v\u1edbi hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c. Khi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c, h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao nh\u1ea5t. Do \u0111\u00f3, \u0111\u1ec3 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u1ee7a m\u00ecnh, doanh nghi\u1ec7p c\u1ea7n bi\u1ebft <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong>, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra \u0111\u01b0\u1ee3c nh\u1eefng ph\u01b0\u01a1ng \u00e1n \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng \u0111\u00f3.<\/p>\n\n\n\n<p>V\u1eady l\u00e0m sao \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean, nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o \u1ea3nh h\u01b0\u1edfng t\u1edbi s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean? Theo d\u00f5i b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc chi ti\u1ebft v\u00e0 c\u1eadp nh\u1eadp th\u00eam nh\u1eefng th\u00f4ng tin quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean \u201ch\u00f9ng h\u1eadu\u201d nh\u1ea5t.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 g\u00ec?<\/h2>\n\n\n\n<p>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean (ti\u1ebfng Anh l\u00e0 Employee Satisfaction) l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef r\u1ed9ng \u0111\u01b0\u1ee3c ng\u00e0nh nh\u00e2n s\u1ef1 s\u1eed d\u1ee5ng \u0111\u1ec3 m\u00f4 t\u1ea3 <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c h\u1ecd \u0111ang l\u00e0m hay c\u00f4ng ty\/doanh nghi\u1ec7p m\u00e0 h\u1ecd l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n<p>M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t s\u1ed1 li\u1ec7u quan tr\u1ecdng c\u00f3 th\u1ec3 gi\u00fap x\u00e1c \u0111\u1ecbnh t\u00ecnh tr\u1ea1ng chung c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao nhi\u1ec1u doanh nghi\u1ec7p th\u01b0\u1eddng xuy\u00ean t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t nh\u00e2n s\u1ef1 \u0111\u1ec3 \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 theo d\u00f5i xu h\u01b0\u1edbng h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd theo th\u1eddi gian. M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng cao cho th\u1ea5y r\u1eb1ng nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng v\u1edbi c\u00e1ch m\u00e0 c\u00f4ng ty\/doanh nghi\u1ec7p \u0111\u1ed1i x\u1eed v\u1edbi h\u1ecd.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"449\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien.jpg\" alt=\"s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 g\u00ec\" class=\"wp-image-10210\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien.jpg 800w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean t\u1ec9 l\u1ec7 thu\u1eadn v\u1edbi hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">2. T\u1ea7m quan tr\u1ecdng c\u1ee7a s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/h2>\n\n\n\n<p>Nh\u1eefng nh\u00e2n vi\u00ean tuy\u1ec7t v\u1eddi lu\u00f4n l\u00e0 ngu\u1ed3n l\u1ef1c s\u1ed1 m\u1ed9t c\u1ee7a m\u1ecdi t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p. <strong>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> kh\u00f4ng ch\u1ec9 gi\u1eef ch\u00e2n h\u1ecd g\u1eafn b\u00f3 v\u1edbi doanh nghi\u1ec7p m\u00e0 c\u00f2n gi\u00fap c\u1ee7ng c\u1ed1 c\u00f4ng ty theo nhi\u1ec1u c\u00e1ch, bao g\u1ed3m:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. T\u0103ng l\u1ee3i nhu\u1eadn<\/h3>\n\n\n\n<p>\u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng \u0111i\u1ec1u m\u00e0 b\u1ea5t k\u1ef3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n quan t\u00e2m. Gi\u1eef cho nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng g\u00f3p ph\u1ea7n th\u00fac \u0111\u1ea9y c\u00f4ng ty ph\u00e1t tri\u1ec3n, doanh s\u1ed1 b\u00e1n h\u00e0ng cao h\u01a1n, chi ph\u00ed th\u1ea5p h\u01a1n v\u00e0 l\u1ee3i nhu\u1eadn t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.2. N\u0103ng su\u1ea5t cao h\u01a1n<\/h3>\n\n\n\n<p>B\u1ea5t k\u1ec3 v\u1ecb tr\u00ed n\u00e0o th\u00ec nh\u1eefng nh\u00e2n vi\u00ean c\u00f3 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c cao s\u1ebd c\u00f3 xu h\u01b0\u1edbng \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t cao h\u01a1n, c\u00f3 th\u1ec3 s\u1ea3n xu\u1ea5t nhi\u1ec1u h\u01a1n v\u00e0 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.3. Ti\u1ebft ki\u1ec7m chi ph\u00ed tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u00e0o t\u1ea1o<\/h3>\n\n\n\n<p>Chi ph\u00ed tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u00e0o t\u1ea1o \u1ee9ng vi\u00ean m\u1edbi c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t trong nh\u1eefng chi ph\u00ed cao nh\u1ea5t t\u1ea1i b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1. Nh\u1eefng nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng th\u01b0\u1eddng \u00edt c\u00f3 kh\u1ea3 n\u0103ng r\u1eddi b\u1ecf doanh nghi\u1ec7p. M\u1ed9t doanh nghi\u1ec7p c\u00f3 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean cao \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c d\u1ec5 d\u00e0ng gi\u1eef c\u00e2n ng\u01b0\u1eddi lao \u0111\u1ed9ng. Qua \u0111\u00f3, ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c t\u1ed1i \u0111a s\u1ed1 ti\u1ec1n d\u00e0nh cho tuy\u1ec3n d\u1ee5ng v\u00e0 \u0111\u00e0o t\u1ea1o \u1ee9ng vi\u00ean m\u1edbi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.4. Trung th\u00e0nh<\/h3>\n\n\n\n<p>Khi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y c\u00f3 m\u1ed9t con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n cho h\u1ecd, h\u1ecd s\u1ebd g\u1eafn b\u00f3 v\u00e0 trung th\u00e0nh h\u01a1n v\u1edbi doanh nghi\u1ec7p. H\u01a1n n\u1eefa, v\u00ec h\u1ecd c\u1ea3m th\u1ea5y doanh nghi\u1ec7p mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch t\u1ed1t nh\u1ea5t cho h\u1ecd, h\u1ecd c\u00f3 xu h\u01b0\u1edbng \u1ee7ng h\u1ed9 s\u1ee9 \u200b\u200bm\u1ec7nh v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. L\u00fac n\u00e0y, nh\u1eefng nh\u00e2n vi\u00ean \u0111\u00f3 c\u00f3 th\u1ec3 n\u00f3i v\u1edbi b\u1ea1n b\u00e8 ho\u1eb7c ng\u01b0\u1eddi th\u00e2n c\u1ee7a h\u1ecd v\u1ec1 b\u1ea3n ch\u1ea5t t\u1ed1t \u0111\u1eb9p c\u1ee7a doanh nghi\u1ec7p, t\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p ghi \u0111i\u1ec3m v\u1edbi m\u1ecdi ng\u01b0\u1eddi, x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh \u0111\u1eb9p v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, thu h\u00fat nhi\u1ec1u nh\u00e2n t\u00e0i mu\u1ed1n l\u00e0m vi\u1ec7c, c\u1ed1ng hi\u1ebfn cho c\u00f4ng ty.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien-rat-quan-trong.jpg\" alt=\"s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p\" class=\"wp-image-10209\" width=\"768\" height=\"384\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien-rat-quan-trong.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien-rat-quan-trong.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien-rat-quan-trong.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/su-hai-long-cua-nhan-vien-rat-quan-trong.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption>L\u1ee3i \u00edch m\u00e0 nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng mang l\u1ea1i cho doanh nghi\u1ec7p<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. B\u1ea3ng so s\u00e1nh l\u1ee3i \u00edch t\u1eeb m\u1ed9t nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng v\u00e0 th\u00e1ch th\u1ee9c t\u1eeb m\u1ed9t nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>&nbsp;<\/td><td>Nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng<\/td><td>Nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng<\/td><\/tr><tr><td>Ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c<\/td><td>Lu\u00f4n c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c \u0111\u1ec3 mang v\u1ec1 l\u1ee3i \u00edch, l\u1ee3i nhu\u1eadn v\u1ec1 cho c\u00f4ng ty<\/td><td>T\u00e2m l\u00fd kh\u00f4ng h\u00e0i l\u00f2ng, \u201cl\u00e0m cho xong\u201d ho\u1eb7c \u201cl\u00e0m kh\u00f4ng \u0111\u1ebfn n\u01a1i \u0111\u1ebfn ch\u1ed1n\u201d, \u1ea3nh h\u01b0\u1edfng t\u1edbi ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c chung.<\/td><\/tr><tr><td>C\u00e1ch truy\u1ec1n b\u00e1 v\u0103n h\u00f3a c\u00f4ng ty<\/td><td>Kh\u00f4ng ng\u1ea1i ng\u1ea7n gi\u1edbi thi\u1ec7u v\u1ec1 c\u00f4ng ty, chia s\u1ebb nh\u1eefng \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p c\u1ee7a doanh nghi\u1ec7p t\u1edbi ng\u01b0\u1eddi th\u00e2n, b\u1ea1n b\u00e8, gi\u00fap n\u00e2ng cao uy t\u00edn v\u00e0 h\u00ecnh \u1ea3nh c\u1ee7a c\u00f4ng ty.<\/td><td>C\u00f3 th\u1ec3 truy\u1ec1n \u0111i quan \u0111i\u1ec3m ti\u00eau c\u1ef1c c\u1ee7a h\u1ecd v\u1ec1 c\u00f4ng ty ra b\u00ean ngo\u00e0i. \u0110i\u1ec1u n\u00e0y \u1ea3nh h\u01b0\u1edfng t\u1edbi nh\u1eefng ng\u01b0\u1eddi mu\u1ed1n gia nh\u1eadp c\u00f4ng ty tr\u1edf n\u00ean e ng\u1ea1i h\u01a1n v\u00e0 danh ti\u1ebfng c\u1ee7a doanh nghi\u1ec7p c\u0169ng b\u1ecb gi\u1ea3m s\u00fat.<\/td><\/tr><tr><td>S\u1ef1 g\u1eafn k\u1ebft<\/td><td>S\u1ef1 h\u00e0i l\u00f2ng t\u1eeb nh\u1eefng nh\u00e2n vi\u00ean s\u1ebd th\u00fac \u0111\u1ea9y ni\u1ec1m t\u1ef1 h\u00e0o chung, n\u00e2ng cao s\u1ef1 \u0111o\u00e0n k\u1ebft n\u1ed9i b\u1ed9.<\/td><td>Nh\u00e2n vi\u00ean s\u1ebd \u201cn\u00f3i x\u1ea5u\u201d doanh nghi\u1ec7p, ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u1eadm ch\u00ed l\u00e0 c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c trong c\u00f4ng ty, g\u00e2y m\u1ea5t \u0111o\u00e0n k\u1ebft n\u1ed9i b\u1ed9 v\u00e0 t\u1ea1o n\u00ean nh\u1eefng suy ngh\u0129 ti\u00eau c\u1ef1c cho nh\u1eefng nh\u00e2n vi\u00ean kh\u00e1c.<\/td><\/tr><tr><td>T\u1ef7 l\u1ec7 th\u00f4i vi\u1ec7c<\/td><td>Nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng s\u1ebd h\u1ecd s\u1ebd g\u1eafn k\u1ebft l\u00e2u d\u00e0i h\u01a1n v\u1edbi doanh nghi\u1ec7p\/t\u1ed5 ch\u1ee9c, gi\u1ea3m t\u1ef7 l\u1ec7 th\u00f4i vi\u1ec7c cho c\u00f4ng ty.<\/td><td>Nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng s\u1ebd c\u00f3 t\u01b0 t\u01b0\u1edfng \u201cnh\u1ea3y vi\u1ec7c\u201d, \u0111i\u1ec1u n\u00e0y l\u00e0m t\u0103ng t\u1ef7 l\u1ec7 th\u00f4i vi\u1ec7c c\u1ee7a t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>C\u00f3 th\u1ec3 th\u1ea5y, khi nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng, h\u1ecd ph\u00e1t tri\u1ec3n m\u1ed9t c\u00e1i nh\u00ecn t\u00edch c\u1ef1c \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. Khi nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, h\u1ecd s\u1ebd m\u1ea5t \u0111\u1ed9ng l\u1ef1c v\u00e0 c\u00f3 xu h\u01b0\u1edbng l\u00e0m vi\u1ec7c k\u00e9m hi\u1ec7u qu\u1ea3, g\u00e2y ra nhi\u1ec1u th\u00e1ch th\u1ee9c cho doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Do \u0111\u00f3, c\u00e1c c\u00f4ng ty c\u1ea7n \u0111\u1eb7t t\u1ea7m quan tr\u1ecdng v\u00e0 \u0111\u1ea7u t\u01b0 c\u1ea3i thi\u1ec7n <strong>s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> \u0111\u1ec3 g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch t\u1eeb vi\u1ec7c gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean, gi\u00fap n\u0103ng su\u1ea5t cao h\u01a1n, l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n, t\u1eeb \u0111\u00f3 gi\u00fap c\u00f4ng ty ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Nh\u1eefng y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/h2>\n\n\n\n<p>S\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft m\u00e0 doanh nghi\u1ec7p c\u1ea7n n\u1eafm ch\u1eafc \u0111\u01b0\u1ee3c \u0111\u1ec3 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 h\u01a1n. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean trong c\u00f4ng vi\u1ec7c l\u00e0 r\u1ea5t quan tr\u1ecdng b\u1edfi v\u00ec h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi d\u00e0nh ph\u1ea7n l\u1edbn cu\u1ed9c \u0111\u1eddi c\u1ee7a h\u1ecd t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n<p>C\u00f3 nhi\u1ec1u y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> trong c\u00f4ng vi\u1ec7c, doanh nghi\u1ec7p\/t\u1ed5 ch\u1ee9c c\u1ea7n ph\u1ea3i hi\u1ec3u r\u00f5 \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t v\u00e0 n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.1. M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c<\/h3>\n\n\n\n<p>\u0110i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 cung c\u1ea5p cho nh\u00e2n vi\u00ean m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00f3 l\u1ee3i cho s\u1ef1 ph\u00e1t tri\u1ec3n chung c\u1ee7a h\u1ecd. H\u1ecd c\u1ea7n m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0nh m\u1ea1nh v\u00e0 an to\u00e0n, ph\u1ee5c v\u1ee5 cho c\u1ea3 nh\u1eefng ti\u1ec7n nghi c\u00e1 nh\u00e2n v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<p>N\u1ebfu \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c t\u1ed1t (m\u00f4i tr\u01b0\u1eddng xung quanh s\u1ea1ch s\u1ebd, y\u00ean t\u0129nh,&#8230;) th\u00ec nh\u00e2n s\u1ef1 s\u1ebd d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh h\u01a1n. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c k\u00e9m (xung quanh n\u00f3ng n\u1ef1c, \u1ed3n \u00e0o,&#8230;) nh\u00e2n vi\u00ean s\u1ebd kh\u00f3 t\u1eadp trung ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c h\u01a1n.<\/p>\n\n\n\n<p>Do \u0111\u00f3, c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng c\u00f3 m\u1ed9t m\u00f4i tr\u01b0\u1eddng th\u00e2n thi\u1ec7n l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/moi-truong-lam-viec.jpg\" alt=\"m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean\" class=\"wp-image-10207\" width=\"768\" height=\"384\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/moi-truong-lam-viec.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/moi-truong-lam-viec.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/moi-truong-lam-viec.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/moi-truong-lam-viec.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption>M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean<\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4.2. M\u00f4i tr\u01b0\u1eddng \u0111\u1ed9i nh\u00f3m<\/h3>\n\n\n\n<p>B\u1ea3n ch\u1ea5t c\u1ee7a nh\u00f3m ho\u1eb7c \u0111\u1ed9i l\u00e0m vi\u1ec7c s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c theo nh\u1eefng c\u00e1ch sau:<\/p>\n\n\n\n<p>M\u1ed9t nh\u00f3m th\u00e2n thi\u1ec7n v\u00e0 h\u1ee3p t\u00e1c t\u1ea1o c\u01a1 h\u1ed9i cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau. N\u00f3 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t ngu\u1ed3n h\u1ed7 tr\u1ee3, an \u1ee7i, t\u01b0 v\u1ea5n v\u00e0 gi\u00fap \u0111\u1ee1 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m. M\u1eb7t kh\u00e1c, n\u1ebfu m\u1ecdi ng\u01b0\u1eddi trong nh\u00f3m kh\u00f3 h\u00f2a h\u1ee3p s\u1ebd t\u1ea1o \u00e1p l\u1ef1c v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn t\u00e2m l\u00fd th\u00e0nh vi\u00ean.<\/p>\n\n\n\n<p>C\u00e1c nh\u00f3m nh\u1ecf h\u01a1n mang l\u1ea1i c\u01a1 h\u1ed9i l\u1edbn h\u01a1n \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin v\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft l\u1eabn nhau so v\u1edbi c\u00e1c nh\u00f3m l\u1edbn h\u01a1n. Do \u0111\u00f3, quy m\u00f4 nh\u00f3m v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n trong nh\u00f3m \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean trong doanh nghi\u1ec7p.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.3. Ti\u1ec1n l\u01b0\u01a1ng, ti\u1ec1n ph\u1ee5 c\u1ea5p v\u00e0 ti\u1ec1n th\u01b0\u1edfng<\/h3>\n\n\n\n<p>Ti\u1ec1n l\u01b0\u01a1ng, ti\u1ec1n ph\u1ee5 c\u1ea5p v\u00e0 ti\u1ec1n th\u01b0\u1edfng \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c, b\u1edfi v\u00ec:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Th\u1ee9 nh\u1ea5t, ti\u1ec1n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a m\u1ed9t ng\u01b0\u1eddi.<\/li><li>Th\u1ee9 hai, nh\u00e2n vi\u00ean th\u01b0\u1eddng xem ti\u1ec1n th\u01b0\u1edfng ph\u1ea3n \u00e1nh s\u1ef1 quan t\u00e2m c\u1ee7a c\u1ea5p qu\u1ea3n l\u00fd \u0111\u1ed1i h\u1ecd.<\/li><li>Th\u1ee9 ba, n\u00f3 \u0111\u01b0\u1ee3c coi l\u00e0 bi\u1ec3u t\u01b0\u1ee3ng c\u1ee7a th\u00e0nh t\u00edch v\u00ec m\u1ee9c l\u01b0\u01a1ng cao h\u01a1n ph\u1ea3n \u00e1nh n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 \u0111\u00f3ng g\u00f3p cao h\u01a1n v\u00e0o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li><\/ul>\n\n\n\n<p>C\u00e1c l\u1ee3i \u00edch phi ti\u1ec1n t\u1ec7 nh\u01b0 kh\u00e1m s\u1ee9c kh\u1ecfe \u0111\u1ecbnh k\u1ef3, b\u1ea3o hi\u1ec3m,&#8230; c\u0169ng r\u1ea5t quan tr\u1ecdng, nh\u01b0ng ch\u00fang kh\u00f4ng \u1ea3nh h\u01b0\u1edfng b\u1eb1ng. C\u00f3 l\u1ebd v\u00ec h\u1ea7u h\u1ebft c\u00e1c nh\u00e2n vi\u00ean th\u1eadm ch\u00ed kh\u00f4ng bi\u1ebft h\u1ecd \u0111ang nh\u1eadn \u0111\u01b0\u1ee3c bao nhi\u00eau quy\u1ec1n l\u1ee3i v\u00e0 kh\u00f4ng nh\u1eadn ra gi\u00e1 tr\u1ecb c\u1ee7a ch\u00fang. Nh\u00ecn chung, nh\u00e2n vi\u00ean mu\u1ed1n c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng tr\u1ea3 l\u01b0\u01a1ng \u0111\u01a1n gi\u1ea3n, c\u00f4ng b\u1eb1ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi mong \u0111\u1ee3i c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/luong-thuong-tang-su-hai-long-nhan-vien.jpg\" alt=\"L\u01b0\u01a1ng th\u01b0\u1edfng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean\" class=\"wp-image-10206\" width=\"768\" height=\"512\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/luong-thuong-tang-su-hai-long-nhan-vien.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/luong-thuong-tang-su-hai-long-nhan-vien.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/luong-thuong-tang-su-hai-long-nhan-vien.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/luong-thuong-tang-su-hai-long-nhan-vien.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption>L\u01b0\u01a1ng th\u01b0\u1edfng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean<\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4.4. Ch\u00ednh s\u00e1ch c\u00f4ng ty<\/h3>\n\n\n\n<p>C\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty c\u0169ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t c\u01a1 c\u1ea5u chuy\u00ean quy\u1ec1n g\u00e2y ra s\u1ef1 b\u1ea5t b\u00ecnh trong nh\u00e2n vi\u00ean so v\u1edbi m\u1ed9t c\u01a1 c\u1ea5u mang t\u00ednh ch\u1ea5t d\u00e2n ch\u1ee7 v\u00e0 c\u1edfi m\u1edf.<\/p>\n\n\n\n<p>C\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p c\u0169ng chi ph\u1ed1i h\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi trong doanh nghi\u1ec7p \u0111\u00f3. C\u00e1c ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 th\u1ec3 t\u1ea1o ra c\u1ea3m gi\u00e1c t\u00edch c\u1ef1c ho\u1eb7c ti\u00eau c\u1ef1c \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c. C\u00e1c ch\u00ednh s\u00e1ch t\u1ef1 do v\u00e0 c\u00f4ng b\u1eb1ng th\u01b0\u1eddng mang l\u1ea1i s\u1ef1 h\u00e0i h\u00e0i l\u00f2ng cao h\u01a1n. C\u00e1c ch\u00ednh s\u00e1ch nghi\u00eam ng\u1eb7t s\u1ebd t\u1ea1o ra s\u1ef1 kh\u00f4ng h\u00e0i l\u00f2ng trong nh\u00e2n vi\u00ean v\u00ec h\u1ecd c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed c\u00f4ng b\u1eb1ng v\u00e0 c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y b\u1ecb b\u00f3 bu\u1ed9c.<\/p>\n\n\n\n<p>Do \u0111\u00f3, m\u1ed9t c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c d\u00e2n ch\u1ee7 v\u1edbi c\u00e1c ch\u00ednh s\u00e1ch c\u00f4ng b\u1eb1ng v\u00e0 t\u1ef1 do g\u1eafn li\u1ec1n v\u1edbi s\u1ef1 h\u00e0i l\u00f2ng cao trong c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.5. C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn<\/h3>\n\n\n\n<p>C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1<strong> m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> trong c\u00f4ng vi\u1ec7c v\u00ec nh\u1eefng l\u00fd do sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Th\u1ee9 nh\u1ea5t, Th\u0103ng ch\u1ee9c ch\u1ec9 ra gi\u00e1 tr\u1ecb c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t \u0111\u00fang trong tr\u01b0\u1eddng h\u1ee3p c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea5p cao, nh\u1eefng c\u00f4ng ty c\u00f3 quy m\u00f4 ph\u00e1t tri\u1ec3n r\u1ed9ng.<\/li><li>Th\u1ee9 hai, nh\u00e2n vi\u00ean coi th\u0103ng ti\u1ebfn l\u00e0 th\u00e0nh qu\u1ea3 cu\u1ed1i c\u00f9ng trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh v\u00e0 khi \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y v\u00f4 c\u00f9ng h\u00e0i l\u00f2ng.<\/li><li>Th\u1ee9 ba, th\u0103ng ti\u1ebfn li\u00ean quan \u0111\u1ebfn nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c, l\u01b0\u01a1ng cao h\u01a1n, \u00edt gi\u00e1m s\u00e1t h\u01a1n, t\u1ef1 do h\u01a1n, \u0111\u1ed3ng th\u1eddi tr\u00e1ch nhi\u1ec7m v\u00e0 \u0111\u1ecba v\u1ecb, quy\u1ec1n l\u1ef1c c\u0169ng cao h\u01a1n.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec-1024x724.jpg\" alt=\"c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean\" class=\"wp-image-10205\" width=\"768\" height=\"543\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec.jpg 600w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/co-hoi-thang-tien-trong-cong-viec.jpg 1380w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption>C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng nh\u00e2n vi\u00ean<\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4.6. S\u1ef1 th\u1eeba nh\u1eadn v\u00e0 t\u00f4n tr\u1ecdng<\/h3>\n\n\n\n<p>M\u1ed9t trong nh\u1eefng l\u00fd do ch\u00ednh khi\u1ebfn nh\u00e2n vi\u00ean ngh\u0129 \u0111\u1ebfn vi\u1ec7c ngh\u1ec9 vi\u1ec7c \u1edf m\u1ed9t c\u00f4ng ty l\u00e0 c\u1ea5p tr\u00ean c\u1ee7a h\u1ecd kh\u00f4ng quan t\u00e2m \u0111\u1ebfn h\u1ecd. M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00f3 s\u1ef1 tham gia c\u1ee7a ng\u01b0\u1eddi gi\u00e1m s\u00e1t d\u01b0\u1eddng nh\u01b0 c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u00e1ng k\u1ec3 h\u01a1n \u0111\u1ebfn <strong>s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong>.&nbsp;<\/p>\n\n\n\n<p>C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 bi\u1ebft r\u1eb1ng nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd c\u1ea7n \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn v\u00e0 khen ng\u1ee3i cho nh\u1eefng n\u1ed7 l\u1ef1c v\u00e0 th\u00e0nh t\u00edch c\u1ee7a h\u1ecd. Ngay c\u1ea3 \u0111\u1ed1i v\u1edbi nh\u1eefng c\u00f4ng vi\u1ec7c nh\u1ecf th\u00ec ng\u01b0\u1eddi ta v\u1eabn mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng n\u1ebfu l\u00e0m t\u1ed1t. Khi m\u1ed9t ng\u01b0\u1eddi \u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn tr\u01b0\u1edbc m\u1eb7t m\u1ecdi ng\u01b0\u1eddi, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd th\u00fac \u0111\u1ea9y tinh th\u1ea7n c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<p>Nh\u00e2n vi\u00ean c\u0169ng c\u1ea7n bi\u1ebft r\u1eb1ng ng\u01b0\u1eddi gi\u00e1m s\u00e1t c\u1ee7a h\u1ecd s\u1eb5n s\u00e0ng th\u1ea3o lu\u1eadn v\u1ec1 b\u1ea5t k\u1ef3 m\u1ed1i quan t\u00e2m n\u00e0o \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 h\u1ecd \u0111\u1ec3 gi\u00fap c\u00f4ng vi\u1ec7c thu\u1eadn l\u1ee3i h\u01a1n.<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"600px\" src=\"https:\/\/khaosat.me\/embed\/survey\/khao-sat-su-hai-long-cua-nhan-vien-b75c6c1\" frameborder=\"0\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/khaosat.me\/\"><strong>T\u1ea1o ngay m\u1ed9t form kh\u1ea3o s\u00e1t \u0111\u1eb9p m\u1eaft v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean \u2191<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. C\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/h2>\n\n\n\n<p>\u0110\u00e1nh gi\u00e1 <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> v\u00e0 t\u00ecm c\u00e1ch n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng cho \u0111\u1ed9i ng\u0169 nh\u00e2n l\u1ef1c lu\u00f4n l\u00e0 h\u01b0\u1edbng \u0111i \u0111\u00fang \u0111\u1eafn c\u1ee7a m\u1ecdi doanh nghi\u1ec7p, \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong k\u1ebf ho\u1ea1ch qu\u1ea3n tr\u1ecb nh\u00e2n t\u00e0i. Theo c\u00e1c nghi\u00ean c\u1ee9u t\u1eeb chuy\u00ean gia, c\u00f3 3 ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean ph\u1ed5 bi\u1ebfn, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.1. Ch\u1ec9 s\u1ed1 eNPS (Employee Net Promoter Scores)<\/h3>\n\n\n\n<p>eNPS (Employee Net Promoter Scores) t\u1ea1m d\u1ecbch l\u00e0 Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean. Ch\u1ec9 s\u1ed1 n\u00e0y \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n \u0111\u1ea7u ti\u00ean b\u1edfi Fred Reichained, Bain v\u00e0 Co. v\u00e0 Satmetrix v\u00e0o nh\u1eefng n\u0103m 1990. \u0110\u1ed1i t\u01b0\u1ee3ng ch\u00ednh m\u00e0 eNPS h\u01b0\u1edbng \u0111\u1ebfn l\u00e0 c\u00e1c nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 <strong>s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> eNPS s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong c\u00f4ng ty. \u0110\u1ed3ng th\u1eddi s\u1ebd mang t\u1edbi cho nh\u00e2n vi\u00ean c\u00e1i nh\u00ecn c\u1eadn c\u1ea3nh h\u01a1n v\u1ec1 s\u1ef1 ph\u00e1t tri\u1ec3n v\u0103n h\u00f3a m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 v\u00e0 \u0111ang h\u01b0\u1edbng t\u1edbi.<\/p>\n\n\n\n<p>M\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t eNPS h\u1ecfi m\u1ed9t c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n: &#8216;<strong>Tr\u00ean thang \u0111i\u1ec3m 0-10<\/strong>, b\u1ea1n s\u1eb5n s\u00e0ng gi\u1edbi thi\u1ec7u c\u00f4ng ty nh\u01b0 m\u1ed9t n\u01a1i l\u00e0m vi\u1ec7c l\u00fd t\u01b0\u1edfng cho b\u1ea1n b\u00e8 ng\u01b0\u1eddi th\u00e2n kh\u00f4ng?\u201d<\/p>\n\n\n\n<p>K\u1ebft qu\u1ea3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n th\u00e0nh 3 nh\u00f3m sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Nh\u00f3m Promoters t\u1eeb 9 &#8211; 10 \u0111i\u1ec3m : Nh\u1eefng ng\u01b0\u1eddi h\u00e0i l\u00f2ng, nh\u1eefng nh\u00e2n vi\u00ean c\u1ef1c k\u1ef3 trung th\u00e0nh v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 lan truy\u1ec1n nh\u1eefng l\u1eddi t\u00edch c\u1ef1c ra xung quanh.<\/li><li>Nh\u00f3m Passives t\u1eeb 7 &#8211; 8 \u0111i\u1ec3m : Nh\u1eefng nh\u00e2n vi\u00ean n\u00e0y \u1edf m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u1eeba ph\u1ea3i, nh\u01b0ng c\u00f3 kh\u1ea3 n\u0103ng r\u1eddi c\u00f4ng ty n\u1ebfu c\u00f3 m\u1ed9t \u0111\u1ec1 ngh\u1ecb t\u1ed1t h\u01a1n. H\u1ecd l\u00e0 ng\u01b0\u1eddi th\u1ee5 \u0111\u1ed9ng, n\u1eb1m \u1edf gi\u1eefa ranh gi\u1edbi \u1ee7ng h\u1ed9 v\u00e0 ph\u1ea3n \u0111\u1ed1i doanh nghi\u1ec7p.<\/li><li>Nh\u00f3m Detractors t\u1eeb 0 &#8211; 6 \u0111i\u1ec3m: Nh\u1eefng ng\u01b0\u1eddi gi\u00e8m pha, nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng cao v\u1edbi t\u1ed5 ch\u1ee9c v\u00e0 truy\u1ec1n mi\u1ec7ng ti\u00eau c\u1ef1c.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-enps.jpg\" alt=\"ch\u1ec9 s\u1ed1 eNPS employee Net Promoter Scores\" class=\"wp-image-10202\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-enps.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-enps.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-enps.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-enps.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>C\u00e1ch t\u00ednh ch\u1ec9 s\u1ed1 eNPS (Employee Net Promoter Scores)<\/figcaption><\/figure>\n\n\n\n<p>Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean eNPS \u0111\u01b0\u1ee3c t\u00ednh theo c\u00f4ng th\u1ee9c sau:<\/p>\n\n\n\n<p class=\"highlight\"> Employee Net Promoter Score (eNPS) = % P (Promoters) \u2013 % D (Detractors)<\/p>\n\n\n\n<p>\u0110i\u1ec3m eNPS s\u1ebd c\u00f3 bi\u00ean \u0111\u1ed9 t\u1eeb -100 \u0111\u1ebfn 100. \u0110i\u1ec3m eNPS t\u1eeb 50 tr\u1edf l\u00ean l\u00e0 t\u1ed1t.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>NPS t\u1eeb -100 \u2013 0: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c k\u00e9m<\/li><li>NPS t\u1eeb 0 \u2013 50: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c t\u1ea1m \u1ed5n<\/li><li>NPS t\u1eeb 50 \u2013 70: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c t\u1ed1t<\/li><li>NPS t\u1eeb 70 \u2013 100: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u1edf m\u1ee9c tuy\u1ec7t v\u1eddi<\/li><\/ul>\n\n\n\n<p class=\"highlight\">V\u00ed d\u1ee5: C\u00f4ng ty A th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean v\u1edbi s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tham gia kh\u1ea3o s\u00e1t l\u00e0 1000 ng\u01b0\u1eddi th\u00ec c\u00f3 <strong>300 ng\u01b0\u1eddi (30%) \u0111\u1ea1t m\u1ee9c \u0111i\u1ec3m t\u1eeb 9 &#8211; 10, 500 ng\u01b0\u1eddi (50%) \u0111\u1ea1t m\u1ee9c \u0111i\u1ec3m t\u1eeb 7 &#8211; 8, 200 ng\u01b0\u1eddi (20%) \u0111\u1ea1t m\u1ee9c \u0111i\u1ec3m t\u1eeb 0 &#8211; 6.<\/strong><br><br><strong>K\u1ebft qu\u1ea3 eNPS:<\/strong> 30% &#8211; 20% = 10% ~ 10 \u0111i\u1ec3m<br><br>Nh\u01b0 v\u1eady ch\u1ec9 s\u1ed1 eNPS l\u00e0 10 \u0111i\u1ec3m. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean \u0111ang \u1edf m\u1ee9c trung b\u00ecnh, ch\u01b0a th\u1eadt s\u1ef1 t\u1ed1t, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng r\u1eddi b\u1ecf c\u00f4ng ty n\u1ebfu t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c \u1ed5n h\u01a1n. Doanh c\u1ea7n nghi\u00ean c\u1ee9u t\u00ecm ra v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.2. Ch\u1ec9 s\u1ed1 ESI (Employee Satisfaction Index)<\/h3>\n\n\n\n<p>ESI (Employee Satisfaction Index) c\u00f2n g\u1ecdi l\u00e0 ch\u1ec9 s\u1ed1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t nh\u00e2n vi\u00ean c\u00f3 h\u00e0i l\u00f2ng v\u1edbi doanh nghi\u1ec7p ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c h\u1ecd c\u00f3 c\u1ea3m th\u1ea5y m\u00ecnh h\u1ea1nh ph\u00fac v\u1edbi n\u01a1i l\u00e0m vi\u1ec7c hay kh\u00f4ng. C\u00f4ng vi\u1ec7c m\u00e0 h\u1ecd \u0111ang l\u00e0m c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u cu\u1ed9c s\u1ed1ng, nh\u1eefng nguy\u1ec7n v\u1ecdng v\u00e0 mong mu\u1ed1n c\u1ee7a b\u1ea3n th\u00e2n hay kh\u00f4ng.<\/p>\n\n\n\n<p>Nh\u1eefng gi\u00e1 tr\u1ecb v\u0103n h\u00f3a c\u1ee7a c\u00f4ng ty nh\u01b0 m\u1ee5c \u0111\u00edch, s\u1ee9 m\u1ec7nh hay c\u00e1ch m\u00e0 c\u00e1c c\u00e1 nh\u00e2n t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau s\u1ebd \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi s\u1ef1 v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p, t\u1eeb \u0111\u00f3 t\u00e1c \u0111\u1ed9ng t\u1edbi m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<p>Trong tr\u01b0\u1eddng h\u1ee3p quy m\u00f4 c\u00f4ng ty nh\u1ecf, mu\u1ed1n kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean trong th\u1eddi gian ng\u1eafn th\u00ec ch\u1ec9 s\u1ed1 ESI c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng b\u1eb1ng ba c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t. C\u1ee5 th\u1ec3:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>B\u1ea1n c\u00f3 \u0111ang h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh hay kh\u00f4ng?<\/li><li>C\u00f4ng ty hi\u1ec7n t\u1ea1i b\u1ea1n \u0111ang l\u00e0m vi\u1ec7c c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c mong mu\u1ed1n v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a b\u1ea1n hay kh\u00f4ng?<\/li><li>C\u00f4ng ty b\u1ea1n \u0111ang l\u00e0m vi\u1ec7c hi\u1ec7n \u0111ang \u1edf m\u1ee9c n\u00e0o so v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00fd t\u01b0\u1edfng b\u1ea1n mong mu\u1ed1n?<\/li><\/ul>\n\n\n\n<p>Tr\u01b0\u1eddng h\u1ee3p quy m\u00f4 c\u00f4ng ty l\u1edbn, s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 \u0111\u00f4ng v\u00e0 th\u1eddi gian \u0111\u1ec3 kh\u1ea3o s\u00e1t <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean <\/strong>d\u00e0i, ch\u1ec9 s\u1ed1 ESI c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng th\u00eam h\u1ea1ng m\u1ee5c chi ti\u1ebft sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u01b0\u01a1ng th\u01b0\u1edfng<\/li><li>Kh\u1ea3 n\u0103ng th\u0103ng ti\u1ebfn<\/li><li>Khen th\u01b0\u1edfng c\u00f4ng b\u1eb1ng<\/li><li>H\u1ed7 tr\u1ee3 t\u1eeb c\u1ea5p tr\u00ean<\/li><li>Quan h\u1ec7 \u0111\u1ed3ng nghi\u1ec7p<\/li><li>H\u00ecnh \u1ea3nh c\u00f4ng ty<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-esi.jpg\" alt=\"ch\u1ec9 s\u1ed1 ESI Employee Satisfaction Index\" class=\"wp-image-10203\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-esi.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-esi.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-esi.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-esi.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>C\u00e1ch t\u00ednh ch\u1ec9 s\u1ed1 ESI (Employee Satisfaction Index)<\/figcaption><\/figure>\n\n\n\n<p><strong>Tr\u00ean thang \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 cho m\u1ed7i c\u00e2u h\u1ecfi s\u1ebd t\u1eeb 1 (R\u1ea5t kh\u00f4ng h\u00e0i l\u00f2ng) &#8211; 10 (R\u1ea5t h\u00e0i l\u00f2ng).<\/strong> Ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean ESI \u0111\u01b0\u1ee3c t\u00ednh theo c\u00f4ng th\u1ee9c sau:<\/p>\n\n\n\n<p class=\"highlight\"> Employee Satisfaction Index = ((T\u1ed5ng s\u1ed1 \u0111i\u1ec3m c\u00e1c c\u00e2u h\u1ecfi \/ S\u1ed1 c\u00e2u h\u1ecfi) \u2013 1) \/ 9 * 100<\/p>\n\n\n\n<p>\u0110i\u1ec3m ESI s\u1ebd c\u00f3 bi\u00ean \u0111\u1ed9 t\u1eeb 0 \u0111\u1ebfn 100, s\u1ed1 \u0111i\u1ec3m ESI c\u00e0ng cao th\u00ec m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean c\u00e0ng l\u1edbn.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>ESI &gt; 80: R\u1ea5t cao<\/li><li>ESI t\u1eeb 70 &#8211; 80: Cao<\/li><li>ESI t\u1eeb 62 &#8211; 69: C\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c<\/li><li>ESI t\u1eeb 50 &#8211; 61: Th\u1ea5p<\/li><li>ESI &lt; 50: R\u1ea5t th\u1ea5p<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5.3. Ch\u1ec9 s\u1ed1 ETR (Employee Turnover Rate)<\/h3>\n\n\n\n<p>ETR (Employee Turnover Rate) \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn l\u00e0 t\u1ef7 l\u1ec7 th\u00f4i vi\u1ec7c, \u0111\u00e2y l\u00e0 th\u01b0\u1edbc \u0111o \u0111\u1ec3 doanh nghi\u1ec7p bi\u1ebft \u0111\u01b0\u1ee3c bao nhi\u00eau nh\u00e2n vi\u00ean r\u1eddi c\u00f4ng ty trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh (m\u1ed9t th\u00e1ng, m\u1ed9t qu\u00fd hay m\u1ed9t n\u0103m). N\u1ebfu t\u1ec9 l\u1ec7 ETR t\u0103ng l\u00ean \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c v\u0103n h\u00f3a doanh nghi\u1ec7p \u0111ang g\u1eb7p v\u1ea5n \u0111\u1ec1.<\/p>\n\n\n\n<p>Vi\u1ec7c nh\u00e2n vi\u00ean th\u00f4i vi\u1ec7c c\u00f3 th\u1ec3 b\u1ecb b\u1eaft ngu\u1ed3n t\u1eeb nhi\u1ec1u nguy\u00ean nh\u00e2n kh\u00e1c nhau: kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a doanh nghi\u1ec7p, c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn kh\u00f4ng r\u00f5 r\u00e0ng, h\u1ec7 th\u1ed1ng l\u01b0\u01a1ng th\u01b0\u1edfng ch\u01b0a h\u1ee3p l\u00fd, m\u00e2u thu\u1eabn gi\u1eefa nh\u00e2n vi\u00ean v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd&#8230;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-etr.jpg\" alt=\"ch\u1ec9 s\u1ed1 ETR Employee Turnover Rate\" class=\"wp-image-10204\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-etr.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-etr.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-etr.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2022\/03\/chi-so-etr.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>C\u00e1ch t\u00ednh ch\u1ec9 s\u1ed1 ETR (Employee Turnover Rate)<\/figcaption><\/figure>\n\n\n\n<p>T\u1ef7 l\u1ec7 th\u00f4i vi\u1ec7c ETR \u0111\u01b0\u1ee3c t\u00ednh theo c\u00f4ng th\u1ee9c:<\/p>\n\n\n\n<p class=\"highlight\"> Employee Turnover Rate = (S\u1ed1 nh\u00e2n vi\u00ean th\u00f4i vi\u1ec7c cu\u1ed1i k\u1ef3 \/ T\u1ed5ng s\u1ed1 nh\u00e2n vi\u00ean \u0111\u1ea7u k\u1ef3) * 100% <\/p>\n\n\n\n<p>T\u00f9y v\u00e0o m\u1ed7i ng\u00e0nh kh\u00e1c nhau m\u00e0 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c ETR trung b\u00ecnh c\u0169ng kh\u00e1c nhau. N\u1ebfu so s\u00e1nh ch\u1ec9 s\u1ed1 ETR c\u1ee7a c\u00f4ng ty b\u1eb1ng ho\u1eb7c th\u1ea5p h\u01a1n m\u1ee9c trung b\u00ecnh th\u00ec nh\u00e2n vi\u00ean \u0111ang c\u1ea3m th\u1ea5y \u1ed5n v\u1edbi c\u00f4ng vi\u00eac hi\u1ec7n t\u1ea1i. C\u00f2n n\u1ebfu cao h\u01a1n m\u1ee9c trung b\u00ecnh, th\u00ec doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang g\u1eb7p v\u1ea5n \u0111\u1ec1, b\u1ea1n c\u1ea7n ph\u1ea3i xem x\u00e9t v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c kh\u1ea3o s\u00e1t chi ti\u1ebft h\u01a1n \u0111\u1ec3 c\u1ea3i thi\u1ec7n doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/h2>\n\n\n\n<p>\u0110\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0nh l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 c\u00f4ng ty, ph\u00eda doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e2n nh\u1eafc s\u1eed d\u1ee5ng nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.1. Ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng gi\u00e1n ti\u1ebfp<\/h3>\n\n\n\n<p>Ki\u1ec3m tra <strong>s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng gi\u00e1n ti\u1ebfp b\u1eb1ng c\u00e1ch theo d\u00f5i xu h\u01b0\u1edbng ngh\u1ec9 vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean t\u1ea1i c\u00f4ng ty s\u1ebd th\u1ea5p h\u01a1n ho\u1eb7c b\u1eb1ng t\u1ec9 l\u1ec7 th\u00f4ng th\u01b0\u1eddng trong ng\u00e0nh.<\/p>\n\n\n\n<p>Doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 \u0111i s\u00e2u h\u01a1n, theo d\u00f5i c\u1ee5 th\u1ec3 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c t\u1eebng ph\u00f2ng ban hay b\u1ed9 ph\u1eadn c\u1ee7a c\u00f4ng ty. N\u1ebfu ph\u00f2ng ban\/b\u1ed9 ph\u1eadn n\u00e0o c\u00f3 t\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c cao h\u01a1n m\u1ee9c trung b\u00ecnh trong ng\u00e0nh th\u00ec c\u1ea7n ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> th\u00f4ng qua ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng tr\u1ef1c ti\u1ebfp t\u1ea1i c\u00e1c ph\u00f2ng ban\/b\u1ed9 ph\u1eadn \u0111\u00f3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.2. Ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng tr\u1ef1c ti\u1ebfp b\u1eb1ng kh\u1ea3o s\u00e1t nh\u00e2n vi\u00ean<\/h3>\n\n\n\n<p>\u0110\u00e2y l\u00e0 c\u00e1ch h\u1ecfi tr\u1ef1c ti\u1ebfp nh\u00e2n vi\u00ean v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c n\u00f3i ri\u00eang v\u00e0 v\u0103n h\u00f3a c\u00f4ng ty n\u00f3i chung. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebfn h\u00e0nh g\u1eedi phi\u1ebfu kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean cho t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean theo h\u00ecnh th\u1ee9c \u1ea9n danh, y\u00eau c\u1ea7u h\u1ecd \u0111\u00e1nh gi\u00e1 theo nh\u1eefng c\u00e2u h\u1ecfi c\u00f3 trong phi\u1ebfu. Ho\u1eb7c doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c bu\u1ed5i ph\u1ecfng v\u1ea5n nh\u00f3m hay t\u1eebng c\u00e1 nh\u00e2n \u0111\u1ec3 n\u1eafm \u0111\u01b0\u1ee3c suy ngh\u0129 c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<p>\u0110\u1ec3 nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i khi chia s\u1ebb \u00fd ki\u1ebfn b\u1ea3n th\u00e2n, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ec3 nh\u00e2n s\u1ef1 trong c\u00f4ng ty ho\u1eb7c c\u00e1c chuy\u00ean gia t\u01b0 v\u1ea5n b\u00ean ngo\u00e0i. H\u00e3y cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh bi\u1ebft r\u1eb1ng, th\u00f4ng tin trong m\u1eabu kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean ho\u00e0n to\u00e0n \u0111\u01b0\u1ee3c \u1ea9n danh khi tr\u00ecnh b\u00e0y v\u1edbi ban qu\u1ea3n l\u00fd.<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"600px\" src=\"https:\/\/khaosat.me\/embed\/survey\/ung-dung-khao-sat-te-nhanh-de-khao-sat-su-hai-long-cua-nhan-vien-19b446c\" frameborder=\"0\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/khaosat.me\/\"><strong>Tham kh\u1ea3o d\u1ecbch v\u1ee5 kh\u1ea3o s\u00e1t n\u1ed9i b\u1ed9 nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p \u2191<\/strong><\/a><\/p>\n\n\n\n<p>M\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham kh\u1ea3o khi cho v\u00e0o n\u1ed9i dung phi\u1ebfu kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Anh\/ch\u1ecb c\u00f3 \u0111ang h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh hay kh\u00f4ng?<\/li><li>Anh\/ch\u1ecb c\u00f3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 trong c\u00f4ng vi\u1ec7c kh\u00f4ng?<\/li><li>Anh\/ch\u1ecb c\u1ea3m nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 m\u1ee9c ti\u1ec1n l\u01b0\u01a1ng, \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c, ph\u1ee5 c\u1ea5p, c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty&#8230;, n\u00f3 c\u00f3 th\u1ecfa \u0111\u00e1ng kh\u00f4ng?<\/li><li>Anh\/ch\u1ecb nh\u1eadn th\u1ea5y m\u00f4i tr\u01b0\u1eddng v\u00e0 v\u0103n h\u00f3a c\u1ee7a c\u00f4ng ty c\u00f3 ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh kh\u00f4ng?<\/li><li>Anh\/ch\u1ecb c\u00f3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ee7 ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh?<\/li><li>Anh\/ch\u1ecb c\u00f3 \u0111ang xem x\u00e9t r\u1eddi kh\u1ecfi c\u00f4ng ty hay kh\u00f4ng?<\/li><li>Anh\/ch\u1ecb c\u00f3 \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn g\u00ec cho c\u00f4ng ty kh\u00f4ng?<\/li><\/ul>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c nguy\u1ec7n v\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 l\u00e0m g\u00ec kh\u00e1c bi\u1ec7t \u0111\u1ec3 khi\u1ebfn b\u1ea1n h\u1ea1nh ph\u00fac?<\/li><li>B\u1ea1n kh\u00f4ng th\u00edch \u0111i\u1ec1u g\u00ec v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh?<\/li><li>L\u00e0m th\u1ebf n\u00e0o ch\u00fang t\u00f4i c\u00f3 th\u1ec3 l\u00e0m cho c\u00f4ng vi\u1ec7c c\u00f3 \u00fd ngh\u0129a h\u01a1n \u0111\u1ed1i v\u1edbi b\u1ea1n?<\/li><li>\u0110i\u1ec1u g\u00ec s\u1ebd khi\u1ebfn b\u1ea1n quy\u1ebft \u0111\u1ecbnh t\u00ecm vi\u1ec7c \u1edf m\u1ed9t c\u00f4ng ty kh\u00e1c?<\/li><\/ul>\n\n\n\n<p>Sau khi ho\u00e0n thi\u1ec7n m\u1eabu kh\u1ea3o s\u00e1t <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong>, h\u00e3y th\u1ed1ng k\u00ea l\u1ea1i v\u00e0 ph\u00e2n t\u00edch th\u00f4ng tin \u0111\u1ec3 t\u00ecm ra nh\u1eefng \u0111i\u1ec1u khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng \u1edf c\u00f4ng ty. T\u1eeb \u0111\u00f3, l\u00ean k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n<div style=\"border-radius: 4px; border: 1px solid #0fd47b; display: flex; flex-direction: column; margin-bottom: 1rem\"> \r\n<div style=\"background-image: linear-gradient(-30deg, #6de0da, #6580e2); border-top-left-radius: 4px; border-top-right-radius: 4px; color: white; padding: 1rem;\"><strong> TH\u1ea4U HI\u1ec2U NH\u00c2N VI\u00caN <\/strong>s\u1ebd gi\u00fap doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n v\u1eefng v\u00e0ng!<\/div> \r\n<div style=\"padding: 1rem 1rem 0 1rem;\">Ch\u00fang t\u00f4i cung c\u1ea5p d\u1ecbch v\u1ee5 <strong>kh\u1ea3o s\u00e1t nh\u00e2n s\u1ef1 n\u1ed9i b\u1ed9<\/strong> v\u00e0 t\u1ea1o c\u00e1c cu\u1ed9c thi tr\u1eafc nghi\u1ec7m v\u0103n h\u00f3a doanh nghi\u1ec7p. Khaosat.me \u0111\u00e3 tri\u1ec3n khai th\u00e0nh c\u00f4ng cho nhi\u1ec1u doanh nghi\u1ec7p c\u00f3 quy m\u00f4 t\u1eeb v\u00e0i tr\u0103m cho \u0111\u1ebfn h\u00e0ng ng\u00e0n nh\u00e2n s\u1ef1 nh\u01b0 VNG, PNJ, B\u1ea3o Vi\u1ec7t Nh\u00e2n Th\u1ecd, MB Ageas Life, MM Mega Market, HSC\u2026<\/div> \r\n<div style=\"padding: 1rem 1rem 0 1rem;\"> N\u1ebfu Anh\/Ch\u1ecb ch\u01b0a t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng ty nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng n\u00e0o t\u1ed1t th\u00ec c\u00f3 th\u1ec3 ch\u1ecdn Khaosat.me \u0111\u1ec3 y\u00ean t\u00e2m v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. Khaosat.me cung c\u1ea5p b\u1ed9 gi\u1ea3i ph\u00e1p kh\u1ea3o s\u00e1t nh\u00e2n s\u1ef1 n\u1ed9i b\u1ed9 chuy\u00ean nghi\u1ec7p:<\/div> \r\n<div style=\"padding: 1rem\"> <ul style=\"margin: 0; list-style-type: none; padding-left: 20px\"> \r\n<li>\u2705 B\u1ea3ng kh\u1ea3o s\u00e1t online chu\u1ea9n ch\u1ec9nh, \u0111\u1eb9p m\u1eaft<\/li> \r\n<li>\u2705 T\u1ef1 \u0111\u1ed9ng g\u1eedi v\u00e0 nh\u1eafc nh\u1edf nh\u00e2n vi\u00ean l\u00e0m kh\u1ea3o s\u00e1t<\/li> \r\n<li>\u2705 T\u1ef1 \u0111\u1ed9ng t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 theo th\u1eddi gian th\u1ef1c<\/li> \r\n<li>\u2705 M\u00e3 h\u00f3a th\u00f4ng tin nh\u00e2n vi\u00ean, kh\u1ea3o s\u00e1t \u1ea9n danh<\/li> \r\n<\/ul><\/div> \r\n<div style=\"padding: 0 1rem 1rem 1rem;\">V\u1edbi kinh nghi\u1ec7m t\u1eebng tri\u1ec3n khai nhi\u1ec1u d\u1ef1 \u00e1n kh\u1ea3o s\u00e1t n\u1ed9i b\u1ed9, Khaosat.me gi\u00fap c\u00e1c doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t nh\u00e2n s\u1ef1 m\u1ed9t c\u00e1ch <strong> nhanh ch\u00f3ng, kh\u00e1ch quan <\/strong> v\u1edbi <strong> chi ph\u00ed h\u1ee3p l\u00fd nh\u1ea5t.<\/strong> <\/div> \r\n<strong style=\"padding: 1rem 1rem 0 1rem;\">Khaosat.me - L\u1eafng nghe \u0111\u1ec3 th\u00e0nh c\u00f4ng<\/strong> \r\n<div style=\"padding: 0.5rem\"> <ul style=\"margin: 0\"> \r\n<li>Hotline: <strong>0837 12 32 32<\/strong><\/li> \r\n<li>Email: support@khaosat.me<\/li> \r\n<li>Website: <a href= \" https:\/\/khaosat.me\/ \" > Khaosat.me <\/a><\/li> \r\n<\/ul> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">7. T\u1ed5ng k\u1ebft<\/h2>\n\n\n\n<p>C\u00e1c c\u00f4ng ty \/ doanh nghi\u1ec7p ph\u1ea3i nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng v\u1ec1 <strong>m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong>, bi\u1ebft c\u00e1c kh\u1ea3o s\u00e1t nh\u00e2n s\u1ef1 \u0111\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra nh\u1eefng ch\u00ednh s\u00e1ch hay nh\u1eb1m c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 n\u00e2ng cao t\u1ef7 l\u1ec7 g\u1eafn b\u00f3 v\u1edbi c\u00f4ng ty. Nh\u1eefng nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng s\u1ebd lu\u00f4n n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh v\u00e0 l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p. M\u1ed9t khi b\u1ea1n bi\u1ebft \u0111i\u1ec1u g\u00ec l\u00e0m gi\u1ea3m s<strong>\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean<\/strong> v\u00e0 bi\u1ebft c\u00e1ch mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho nh\u00e2n vi\u00ean. \u0110\u00f3 s\u1ebd l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc \u0111\u1ec3 b\u1ea1n x\u00e2y d\u1ef1ng c\u00f4ng ty \/ doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e2n t\u1ed1 quan tr\u1ecdng c\u1ee7a m\u1ed7i doanh nghi\u1ec7p, vi\u1ec7c gi\u1eef ch\u00e2n c\u00e1c&#8230;<\/p>\n","protected":false},"author":7,"featured_media":10208,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[29,1861],"tags":[],"yst_prominent_words":[344,185,1583,1755,1745,1756,1580,1578,361,320],"class_list":["post-10171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc","category-trai-nghiem-nhan-vien-ex","content-wrap"],"_links":{"self":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/10171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/comments?post=10171"}],"version-history":[{"count":36,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/10171\/revisions"}],"predecessor-version":[{"id":10235,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/10171\/revisions\/10235"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media\/10208"}],"wp:attachment":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media?parent=10171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/categories?post=10171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/tags?post=10171"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=10171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}