{"id":11127,"date":"2024-07-01T16:57:00","date_gmt":"2024-07-01T09:57:00","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=11127"},"modified":"2025-02-21T10:42:11","modified_gmt":"2025-02-21T03:42:11","slug":"top-10-cach-nang-cao-trai-nghiem-khach-hang-khi-mua-sam-truc-tuyen","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/top-10-cach-nang-cao-trai-nghiem-khach-hang-khi-mua-sam-truc-tuyen\/","title":{"rendered":"Top 10 c\u00e1ch n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1"},"content":{"rendered":"\n<p>Trong th\u1eddi \u0111\u1ea1i s\u1ed1 ng\u00e0y nay, mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111\u00e3 tr\u1edf th\u00e0nh xu h\u01b0\u1edbng. \u0110\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh gay g\u1eaft nh\u01b0 hi\u1ec7n nay, vi\u1ec7c <a href=\"https:\/\/khaosat.me\/blog\/top-10-cach-nang-cao-trai-nghiem-khach-hang-khi-mua-sam-truc-tuyen\/\">n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn <\/a>tr\u00ean c\u00e1c k\u00eanh b\u00e1n h\u00e0ng online c\u1ea7n \u0111\u01b0\u1ee3c doanh nghi\u1ec7p \u0111\u1eb7c bi\u1ec7t ch\u00fa tr\u1ecdng. Trong b\u00e0i vi\u1ebft sau, ch\u00fang ta s\u1ebd c\u00f9ng kh\u00e1m ph\u00e1 nh\u1eefng c\u00e1ch gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1 \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng nh\u1ea5t hi\u1ec7n nay.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1\/ Th\u1ef1c tr\u1ea1ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1<\/strong><\/h2>\n\n\n\n<p>Mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t xu h\u01b0\u1edbng kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn trong th\u1eddi \u0111\u1ea1i s\u1ed1 hi\u1ec7n nay. S\u1ef1 ph\u1ed5 bi\u1ebfn ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a internet v\u00e0 c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u00e3 m\u1edf ra m\u1ed9t th\u1ebf gi\u1edbi m\u1edbi ti\u1ec7n l\u1ee3i cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. V\u1edbi ch\u1ec9 m\u1ed9t v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t, h\u1ecd c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng mua s\u1eafm t\u1eeb b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec v\u00e0 v\u00e0o b\u1ea5t c\u1ee9 th\u1eddi \u0111i\u1ec3m n\u00e0o, m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i di chuy\u1ec3n \u0111\u1ebfn c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng.<\/p>\n\n\n\n<p>M\u1ed9t trong nh\u1eefng \u01b0u \u0111i\u1ec3m l\u1edbn nh\u1ea5t c\u1ee7a mua s\u1eafm tr\u1ef1c tuy\u1ebfn l\u00e0 s\u1ef1 \u0111a d\u1ea1ng v\u00e0 l\u1ef1a ch\u1ecdn. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y m\u1ecdi th\u1ee9 t\u1eeb h\u00e0ng h\u00f3a ti\u00eau d\u00f9ng h\u00e0ng ng\u00e0y \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ed9c \u0111\u00e1o v\u00e0 hi\u1ebfm c\u00f3 tr\u00ean th\u1ecb tr\u01b0\u1eddng. Vi\u1ec7c c\u00f3 th\u1ec3 so s\u00e1nh gi\u00e1 c\u1ea3 v\u00e0 \u0111\u00e1nh gi\u00e1 t\u1eeb ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng kh\u00e1c c\u0169ng gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng th\u00f4ng minh h\u01a1n.<\/p>\n\n\n\n<p>Tuy nhi\u00ean, c\u0169ng c\u00f3 nh\u1eefng th\u00e1ch th\u1ee9c \u0111i k\u00e8m v\u1edbi mua s\u1eafm tr\u1ef1c tuy\u1ebfn. M\u1ed9t trong s\u1ed1 \u0111\u00f3 l\u00e0 v\u1ea5n \u0111\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n v\u00e0 t\u00e0i kho\u1ea3n thanh to\u00e1n. V\u1edbi s\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c v\u1ee5 vi ph\u1ea1m d\u1eef li\u1ec7u v\u00e0 l\u1eeba \u0111\u1ea3o tr\u1ef1c tuy\u1ebfn, vi\u1ec7c b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n tr\u1edf n\u00ean c\u00e0ng quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft. Ngo\u00e0i ra, vi\u1ec7c kh\u00f4ng th\u1ec3 ki\u1ec3m tra s\u1ea3n ph\u1ea9m tr\u1ef1c ti\u1ebfp tr\u01b0\u1edbc khi mua c\u0169ng l\u00e0 m\u1ed9t \u0111i\u1ec1u b\u1ea5t ti\u1ec7n v\u00ec lo ng\u1ea1i v\u1ec1 vi\u1ec7c nh\u1eadn h\u00e0ng kh\u00f4ng \u0111\u00fang nh\u01b0 mong \u0111\u1ee3i.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/mua-sam-truc-tuyen.jpg\" alt=\"n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1\" class=\"wp-image-11323\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/mua-sam-truc-tuyen.jpg 1000w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/mua-sam-truc-tuyen.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/mua-sam-truc-tuyen.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/mua-sam-truc-tuyen.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption>N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2\/ L\u00fd do c\u1ea7n c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1<\/strong><\/h2>\n\n\n\n<p>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 doanh nghi\u1ec7p duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n c\u1ea1nh tranh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u00fd do c\u1ea7n thi\u1ebft:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>T\u0103ng c\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng:<\/strong> Tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn t\u1ed1t gi\u00fap t\u1ea1o ra m\u1ed9t c\u1ea3m gi\u00e1c h\u00e0i l\u00f2ng v\u00e0 tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y l\u00e0m t\u0103ng kh\u1ea3 n\u0103ng h\u1ecd quay l\u1ea1i mua s\u1eafm l\u1ea7n sau.<\/li><li><strong>X\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 uy t\u00edn:<\/strong> M\u1ed9t tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn t\u00edch c\u1ef1c s\u1ebd gi\u00fap x\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 uy t\u00edn cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Kh\u00e1ch h\u00e0ng s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 gi\u1edbi thi\u1ec7u doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u1edbi ng\u01b0\u1eddi kh\u00e1c.<\/li><li><strong>T\u0103ng c\u01b0\u1eddng s\u1ef1 t\u01b0\u01a1ng t\u00e1c v\u00e0 k\u1ebft n\u1ed1i: <\/strong>M\u1ed9t trang web ho\u1eb7c \u1ee9ng d\u1ee5ng d\u1ec5 s\u1eed d\u1ee5ng s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y g\u1ea7n g\u0169i h\u01a1n v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. T\u1eeb \u0111\u00f3 s\u1ebd gi\u00fap m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng ch\u1eb7t ch\u1ebd h\u01a1n v\u00e0 t\u0103ng m\u1ee9c \u0111\u1ed9 trung th\u00e0nh.<\/li><li><strong>T\u1ed1i \u01b0u h\u00f3a t\u1ed1c \u0111\u1ed9 v\u00e0 hi\u1ec7u su\u1ea5t:<\/strong> T\u1ed1c \u0111\u1ed9 v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a trang web ho\u1eb7c \u1ee9ng d\u1ee5ng tr\u1ef1c tuy\u1ebfn \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng. M\u1ed9t tr\u1ea3i nghi\u1ec7m nhanh ch\u00f3ng v\u00e0 m\u01b0\u1ee3t m\u00e0 s\u1ebd gi\u00fap gi\u1ea3m thi\u1ec3u t\u1ef7 l\u1ec7 b\u1ecf r\u01a1i v\u00e0 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i.<\/li><li><strong>T\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh:<\/strong> Trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng ng\u00e0y c\u00e0ng c\u1ea1nh tranh, vi\u1ec7c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn s\u1ebd l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh gi\u1eefa vi\u1ec7c thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ec3 h\u1ecd chuy\u1ec3n sang \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3\/ Top 10 c\u00e1ch c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn trong th\u1eddi \u0111\u1ea1i s\u1ed1<\/strong><\/h2>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 10 c\u00e1ch c\u1ee5 th\u1ec3 \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1 hi\u1ec7n nay m\u00e0 doanh nghi\u1ec7p n\u00ean \u00e1p d\u1ee5ng:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.1\/ Giao di\u1ec7n tr\u1ef1c quan v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng<\/strong> gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn<\/h3>\n\n\n\n<p>M\u1ed9t giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng t\u1ed1t, d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 tr\u1ef1c quan l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng. C\u00e1c trang web n\u00ean \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf sao cho ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm v\u00e0 mua s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 thu\u1eadn ti\u1ec7n.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung-1024x683.jpg\" alt=\"Giao di\u1ec7n \u0111\u1eb9p d\u1ec5 s\u1eed d\u1ee5ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t trong khi kh\u00e1ch h\u00e0ng mua s\u1eafm\" class=\"wp-image-11321\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung.jpg 1024w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung.jpg 600w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/giao-dien-de-su-dung.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>Giao di\u1ec7n \u0111\u1eb9p d\u1ec5 s\u1eed d\u1ee5ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t trong mua s\u1eafm tr\u1ef1c tuy\u1ebfn<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.2\/&nbsp; T\u00edch h\u1ee3p c\u00f4ng ngh\u1ec7 m\u1edbi<\/strong><\/h3>\n\n\n\n<p>S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi nh\u01b0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o, h\u1ecdc m\u00e1y v\u00e0 th\u1ef1c t\u1ebf \u1ea3o \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m mua s\u1eafm. V\u00ed d\u1ee5, vi\u1ec7c s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean l\u1ecbch s\u1eed mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap t\u0103ng c\u01a1 h\u1ed9i mua h\u00e0ng v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.3\/&nbsp; Cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00e2n th\u1ef1c v\u1ec1 s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng mu\u1ed1n bi\u1ebft r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m tr\u01b0\u1edbc khi h\u1ecd quy\u1ebft \u0111\u1ecbnh mua. Do \u0111\u00f3, cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft, h\u00ecnh \u1ea3nh ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 \u0111\u00e1nh gi\u00e1 t\u1eeb ng\u01b0\u1eddi d\u00f9ng tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o l\u00f2ng tin v\u00e0 th\u00fac \u0111\u1ea9y quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg\" alt=\"th\u00f4ng tin v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00e2n th\u1ef1c gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 ch\u1ecdn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u01b0ng \u00fd\" class=\"wp-image-11320\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg 1000w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg 150w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/danh-gia-chan-thuc-ve-san-pham.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption>Th\u00f4ng tin v\u00e0 \u0111\u00e1nh gi\u00e1 ch\u00e2n th\u1ef1c gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 ch\u1ecdn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u01b0ng \u00fd<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.4\/&nbsp; T\u0103ng t\u1ed1c \u0111\u1ed9 t\u1ea3i trang<\/strong><\/h3>\n\n\n\n<p>T\u1ed1c \u0111\u1ed9 t\u1ea3i trang nhanh l\u00e0 y\u1ebfu t\u1ed1 c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn. M\u1ed9t trang web m\u1ea5t qu\u00e1 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 t\u1ea3i c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng b\u1ecf cu\u1ed9c v\u00e0 chuy\u1ec3n sang c\u1eeda h\u00e0ng tr\u1ef1c ti\u1ebfp ho\u1eb7c trang web c\u1ee7a \u0111\u1ed1i th\u1ee7.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.5\/&nbsp; H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7<\/strong> gi\u00fap c\u00e1i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn<\/h3>\n\n\n\n<p>Vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7 th\u00f4ng qua c\u00e1c k\u00eanh nh\u01b0 chat tr\u1ef1c tuy\u1ebfn, \u0111i\u1ec7n tho\u1ea1i v\u00e0 email gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c v\u00e0 h\u1ed7 tr\u1ee3 m\u1ecdi l\u00fac m\u1ecdi n\u01a1i.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"669\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2024\/04\/cham-soc-va-ho-tro-khach-hang.jpg\" alt=\"H\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi khi kh\u00e1ch h\u00e0ng g\u1eb7p v\u1ea5n \u0111\u1ec1 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng\" class=\"wp-image-10988\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/04\/cham-soc-va-ho-tro-khach-hang.jpg 1000w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/04\/cham-soc-va-ho-tro-khach-hang.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/04\/cham-soc-va-ho-tro-khach-hang.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/04\/cham-soc-va-ho-tro-khach-hang.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption>H\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi khi kh\u00e1ch h\u00e0ng g\u1eb7p v\u1ea5n \u0111\u1ec1 gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.6\/&nbsp; T\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m di \u0111\u1ed9ng<\/strong><\/h3>\n\n\n\n<p>\u0110\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1, vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u00ean c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng l\u00e0 kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn. Trang web ph\u1ea3i c\u00f3 giao di\u1ec7n linh ho\u1ea1t v\u00e0 ph\u1ea3n h\u1ed3i t\u1ed1t tr\u00ean c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng mua s\u1eafm t\u1eeb b\u1ea5t k\u1ef3 \u0111\u00e2u.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.7\/&nbsp; T\u00edch h\u1ee3p thanh to\u00e1n linh ho\u1ea1t v\u00e0 b\u1ea3o m\u1eadt<\/strong> gi\u00fap kh\u00e1ch h\u00e0ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn nhanh ch\u00f3ng v\u00e0 an t\u00e2m h\u01a1n<\/h3>\n\n\n\n<p>Cung c\u1ea5p nhi\u1ec1u ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 \u0111\u1ea3m b\u1ea3o t\u00ednh b\u1ea3o m\u1eadt c\u1ee7a th\u00f4ng tin thanh to\u00e1n l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t trong vi\u1ec7c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1. N\u00f3 s\u1ebd gi\u00fap t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn an to\u00e0n v\u00e0 ti\u1ec7n l\u1ee3i.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg\" alt=\"T\u00edch h\u1ee3p thanh to\u00e1n online d\u1ec5 s\u1eed d\u1ee5ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng\" class=\"wp-image-11322\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg 1000w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg 150w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2025\/01\/thanh-toan-online-de-dang-bao-mat.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption>T\u00edch h\u1ee3p thanh to\u00e1n online d\u1ec5 d\u00e0ng gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.8\/&nbsp; Ch\u00ednh s\u00e1ch ho\u00e0n tr\u1ea3 linh ho\u1ea1t<\/strong><\/h3>\n\n\n\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n tr\u1ea3 linh ho\u1ea1t gi\u00fap gi\u1ea3m b\u1edbt r\u1ee7i ro cho kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn. Kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y an t\u00e2m h\u01a1n khi bi\u1ebft r\u1eb1ng h\u1ecd c\u00f3 th\u1ec3 tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m n\u1ebfu kh\u00f4ng h\u00e0i l\u00f2ng ho\u1eb7c n\u1ebfu s\u1ea3n ph\u1ea9m g\u1eb7p v\u1ea5n \u0111\u1ec1.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.9\/&nbsp; T\u1ea1o tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111a k\u00eanh<\/strong> t\u1ea1o tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn<\/h3>\n\n\n\n<p>T\u1ea1o tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111a k\u00eanh gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng chuy\u1ec3n \u0111\u1ed5i gi\u1eefa mua s\u1eafm tr\u1ef1c tuy\u1ebfn v\u00e0 tr\u1ef1c ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua c\u00e1c d\u1ecbch v\u1ee5 nh\u01b0 \u0111\u1eb7t h\u00e0ng online v\u00e0 giao h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng, ho\u1eb7c l\u1ef1a ch\u1ecdn mua s\u1eafm tr\u1ef1c tuy\u1ebfn v\u00e0 nh\u1eadn h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng. Qua \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd t\u1eadn h\u01b0\u1edfng s\u1ef1 thu\u1eadn ti\u1ec7n c\u1ee7a mua s\u1eafm tr\u1ef1c tuy\u1ebfn m\u00e0 v\u1eabn nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ed7 tr\u1ee3 v\u00e0 tr\u1ea3i nghi\u1ec7m tr\u1ef1c ti\u1ebfp t\u1eeb nh\u00e2n vi\u00ean c\u1eeda h\u00e0ng, t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m mua s\u1eafm linh ho\u1ea1t v\u00e0 th\u00fa v\u1ecb.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/stawell-wordpress.sgp1.cdn.digitaloceanspaces.com\/wp-content\/uploads\/2024\/06\/ban-hang-da-kenh.jpg\" alt=\"K\u1ebft n\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh b\u00e1n h\u00e0ng \u0111\u1ec3 t\u1ea1o tr\u1ea3i nghi\u1ec7m mua s\u1eafm li\u1ec1n m\u1ea1ch\" class=\"wp-image-11246\" srcset=\"https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/06\/ban-hang-da-kenh.jpg 1000w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/06\/ban-hang-da-kenh.jpg 300w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/06\/ban-hang-da-kenh.jpg 768w, https:\/\/stawell-wordpress.sgp1.digitaloceanspaces.com\/wp-content\/uploads\/2024\/06\/ban-hang-da-kenh.jpg 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption>K\u1ebft n\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh b\u00e1n h\u00e0ng \u0111\u1ec3 t\u1ea1o tr\u1ea3i nghi\u1ec7m mua s\u1eafm li\u1ec1n m\u1ea1ch<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.10\/ X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 d\u00e0i h\u1ea1n<\/strong><\/h3>\n\n\n\n<p>X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 d\u00e0i h\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh trong th\u00e0nh c\u00f4ng c\u1ee7a kinh doanh. B\u1eb1ng vi\u1ec7c cung c\u1ea5p ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t v\u00e0 li\u00ean l\u1ea1c \u0111\u1ecbnh k\u1ef3 l\u00e0 r\u1ea5t quan tr\u1ecdng. Nh\u1eefng bi\u1ec7n ph\u00e1p n\u00e0y s\u1ebd&nbsp; gi\u00fap duy tr\u00ec s\u1ef1 quan t\u00e2m v\u00e0 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng, m\u00e0 c\u00f2n t\u1ea1o ra c\u01a1 h\u1ed9i \u0111\u1ec3 t\u1ea1o ra m\u1ed1i quan h\u1ec7 ch\u1eb7t ch\u1ebd h\u01a1n, \u0111\u1ed3ng th\u1eddi t\u0103ng c\u01a1 h\u1ed9i \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay l\u1ea1i v\u00e0 ti\u1ebfp t\u1ee5c mua s\u1eafm. \u0110i\u1ec1u n\u00e0y gi\u00fap c\u1ee7ng c\u1ed1 v\u1ecb th\u1ebf c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 t\u1ea1o ra s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng trong d\u00e0i h\u1ea1n.<\/p>\n\n\n<div style=\"border-radius: 4px; border: 1px solid #0fd47b; display: flex; flex-direction: column; margin-bottom: 1rem\">\r\n<div style=\"background-image: linear-gradient(-30deg, #59b7cd, #142e5c); border-top-left-radius: 4px; border-top-right-radius: 4px; color: white; padding: 1rem;\"><strong>H\u1ec7 th\u1ed1ng Customer Journey<\/strong> gi\u00fap theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 h\u00e0i l\u00f2ng, ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf t\u1eebng<strong> \u0111i\u1ec3m ch\u1ea1m <\/strong> trong <strong> H\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng<\/strong> <\/div>\r\n<div style=\"padding: 1rem 1rem 0 1rem;\">Khaosat.me chuy\u00ean cung c\u1ea5p <strong>h\u1ec7 th\u1ed1ng theo d\u00f5i h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng (Customer Journey)<\/strong>. H\u1ec7 th\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai th\u00e0nh c\u00f4ng \u1edf nhi\u1ec1u chu\u1ed7i th\u01b0\u01a1ng hi\u1ec7u nh\u01b0 MM Mega Market, B\u2019s Mart, Maison MRI, CoupleTX, Hana BBQ, Pharmacity, Galaxy Cinema...<\/div>\r\n<div style=\"padding: 1rem 1rem 0 1rem;\"> Anh\/Ch\u1ecb v\u1eabn \u0111ang ph\u00e2n v\u00e2n v\u00e0 ch\u01b0a t\u00ecm \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p \u0111o l\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 th\u00ec c\u00f3 th\u1ec3 ch\u1ecdn Khaosat.me \u0111\u1ec3 y\u00ean t\u00e2m v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. <strong>H\u1ec7 th\u1ed1ng Customer Journey<\/strong> c\u1ee7a Khaosat.me bao g\u1ed3m c\u00e1c t\u00ednh n\u0103ng nh\u01b0:<\/div>\r\n<div style=\"padding: 1rem\">\r\n<ul style=\"margin: 0; list-style-type: none; padding-left: 20px\">\r\n <li>\u2705 Thi\u1ebft l\u1eadp v\u00e0 v\u1ebd b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/li>\r\n <li>\u2705 Th\u00eam b\u1edbt c\u00e1c \u0111i\u1ec3m ch\u1ea1m trong h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/li>\r\n <li>\u2705 Li\u00ean k\u1ebft c\u00e1c b\u1ea3ng kh\u1ea3o s\u00e1t v\u1edbi t\u1eebng \u0111i\u1ec3m ch\u1ea1m \u0111\u1ec3 kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1.<\/li>\r\n <li>\u2705 \u0110o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng \u1edf c\u00e1c \u0111i\u1ec3m ch\u1ea1m.<\/li>\r\n <li>\u2705 X\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m ch\u1ea1m n\u00e0o mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/li>\r\n<\/ul><\/div>\r\n<div style=\"padding: 0 1rem 1rem 1rem;\">H\u1ec7 th\u1ed1ng Customer Journey s\u1ebd gi\u00fap Qu\u00fd doanh nghi\u1ec7p <strong>qu\u1ea3n tr\u1ecb tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong> m\u1ed9t c\u00e1ch <strong>hi\u1ec7u qu\u1ea3.<\/strong><\/div>\r\n<strong style=\"padding: 1rem 1rem 0 1rem;\">Khaosat.me - L\u1eafng nghe \u0111\u1ec3 th\u00e0nh c\u00f4ng<\/strong>\r\n<div style=\"padding: 0.5rem\">\r\n<ul style=\"margin: 0\">\r\n<li>Hotline: <strong>0837 12 32 32<\/strong><\/li>\r\n<li>Email: support@khaosat.me<\/li>\r\n<li>Website: <a href= \" https:\/\/khaosat.me\/ \" > Khaosat.me <\/a><\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4\/ K\u1ebft lu\u1eadn<\/strong><\/h2>\n\n\n\n<p>Trong th\u1eddi \u0111\u1ea1i s\u1ed1, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong th\u1eddi \u0111\u1ea1i s\u1ed1 l\u00e0 m\u1ed9t \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u \u0111\u1ec3 c\u00e1c doanh nghi\u1ec7p th\u00e0nh c\u00f4ng. B\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng mua s\u1eafm thu\u1eadn ti\u1ec7n v\u00e0 c\u00e1 nh\u00e2n h\u00f3a, ch\u00fang ta c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 ch\u1eb7t ch\u1ebd h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u00e1ng nh\u1edb v\u00e0 \u0111\u00e1ng tin c\u1eady.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong th\u1eddi \u0111\u1ea1i s\u1ed1 ng\u00e0y nay, mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111\u00e3 tr\u1edf th\u00e0nh xu h\u01b0\u1edbng. \u0110\u1ec3 thu h\u00fat&#8230;<\/p>\n","protected":false},"author":7,"featured_media":11324,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[29,1860],"tags":[],"yst_prominent_words":[95,222,216,102],"class_list":["post-11127","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc","category-trai-nghiem-khach-hang-cx","content-wrap"],"_links":{"self":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/11127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/comments?post=11127"}],"version-history":[{"count":13,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/11127\/revisions"}],"predecessor-version":[{"id":11340,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/11127\/revisions\/11340"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media\/11324"}],"wp:attachment":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media?parent=11127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/categories?post=11127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/tags?post=11127"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=11127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}