{"id":11135,"date":"2024-07-15T15:45:00","date_gmt":"2024-07-15T08:45:00","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=11135"},"modified":"2025-02-21T10:42:05","modified_gmt":"2025-02-21T03:42:05","slug":"10-doanh-nghiep-xay-dung-trai-nghiem-khach-hang-xuat-sac","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/10-doanh-nghiep-xay-dung-trai-nghiem-khach-hang-xuat-sac\/","title":{"rendered":"10 v\u00ed d\u1ee5 v\u1ec1 doanh nghi\u1ec7p x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc"},"content":{"rendered":"\n

Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd kh\u00e1m ph\u00e1 10 doanh nghi\u1ec7p th\u00e0nh c\u00f4ng trong vi\u1ec7c x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc<\/a>. Nh\u1eefng v\u00ed d\u1ee5 n\u00e0y l\u00e0 nh\u1eefng c\u00e2u chuy\u1ec7n th\u1ef1c t\u1ebf v\u1ec1 tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u1ed9c \u0111\u00e1o v\u00e0 \u1ea5n t\u01b0\u1ee3ng.<\/p>\n\n\n\n

1. Amazon d\u1eabn \u0111\u1ea7u ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong><\/h2>\n\n\n\n

Amazon \u0111\u00e1nh d\u1ea5u b\u01b0\u1edbc nh\u1ea3y v\u1ecdt c\u1ee7a ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng c\u00f4ng ty l\u1edbn nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi trong l\u0129nh v\u1ef1c n\u00e0y. H\u1ecd \u0111\u00e3 c\u00e1ch m\u1ea1ng h\u00f3a c\u00e1ch m\u1ecdi ng\u01b0\u1eddi mua s\u1eafm, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn tr\u1edf n\u00ean d\u1ec5 d\u00e0ng v\u00e0 ti\u1ec7n l\u1ee3i h\u01a1n bao gi\u1edd h\u1ebft. <\/p>\n\n\n\n

\u0110i\u1ec1u n\u00e0y ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c ghi nh\u1eadn nh\u1edd v\u00e0o d\u1ecbch v\u1ee5 giao h\u00e0ng nhanh ch\u00f3ng, ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 linh ho\u1ea1t v\u00e0 h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 m\u1ea1nh m\u1ebd t\u1eeb ph\u00eda ng\u01b0\u1eddi d\u00f9ng. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 ng\u01b0\u1eddi mua h\u00e0ng m\u00e0 c\u00f2n tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a c\u1ed9ng \u0111\u1ed3ng mua s\u1eafm \u0111\u00e1ng tin c\u1eady v\u00e0 ti\u1ec7n \u00edch m\u00e0 Amazon \u0111\u00e3 t\u1ea1o ra.<\/p>\n\n\n\n

\"Amazon<\/figure>\n\n\n\n

2. McDonald’s v\u00e0 chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc trong ng\u00e0nh F&B<\/strong><\/h2>\n\n\n\n

McDonald’s l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc trong ng\u00e0nh \u0103n u\u1ed1ng hi\u1ec7n nay. Kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t chu\u1ed7i nh\u00e0 h\u00e0ng th\u1ee9c \u0103n nhanh, McDonald’s \u0111\u00e3 kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn tr\u1ea3i nghi\u1ec7m \u1ea9m th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch \u0111\u1ed5i m\u1edbi th\u1ef1c \u0111\u01a1n, t\u1ed1i \u01b0u quy tr\u00ecnh ch\u1ebf bi\u1ebfn \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00ean m\u00f3n nhanh nh\u01b0ng v\u1eabn \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ecd c\u00f2n t\u1ea1o ra c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o s\u00e1ng t\u1ea1o \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n

Ch\u00ednh \u0111i\u1ec1u \u0111\u00f3 \u0111\u00e3 gi\u00fap McDonald’s duy tr\u00ec v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u trong ng\u00e0nh F&B v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t c\u1ed9ng \u0111\u1ed3ng kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u00e0 \u0111a d\u1ea1ng l\u1ee9a tu\u1ed5i.<\/p>\n\n\n\n

\"McDonald's<\/figure>\n\n\n\n

3. Shopee<\/strong> xu\u1ea5t s\u1eafc x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn<\/h2>\n\n\n\n

Shopee l\u00e0 m\u1ed9t v\u00ed d\u1ee5 xu\u1ea5t s\u1eafc v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn<\/a> trong khu v\u1ef1c \u0110\u00f4ng Nam \u00c1. H\u1ecd \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi mua s\u1eafm online b\u1eb1ng c\u00e1ch cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111a d\u1ea1ng, v\u1edbi h\u00e0ng ng\u00e0n s\u1ea3n ph\u1ea9m t\u1eeb nhi\u1ec1u ng\u00e0nh h\u00e0ng kh\u00e1c nhau. <\/p>\n\n\n\n

Nh\u1edd v\u00e0o c\u00e1c \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn, ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1 h\u00e0ng th\u00e1ng nh\u01b0 Sale 11.11, Sale 9.9,… s\u1ef1 linh ho\u1ea1t trong vi\u1ec7c thanh to\u00e1n v\u00e0 ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi mua. Shopee \u0111\u00e3 thu h\u00fat h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng v\u00e0 t\u1ea1o ra m\u1ed9t c\u1ed9ng \u0111\u1ed3ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn s\u00f4i \u0111\u1ed9ng. N\u00f3 th\u1ec3 hi\u1ec7n r\u00f5 s\u1ef1 cam k\u1ebft c\u1ee7a Shopee \u0111\u1ed1i v\u1edbi vi\u1ec7c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn thu\u1eadn l\u1ee3i, \u0111a d\u1ea1ng v\u00e0 h\u1ea5p d\u1eabn cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n\n\n\n

\"Shopee<\/figure>\n\n\n\n

4. Grab<\/strong> th\u00e0nh c\u00f4ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m xu\u1ea5t s\u1eafc trong ng\u00e0nh v\u1eadn chuy\u1ec3n v\u00e0 giao h\u00e0ng<\/h2>\n\n\n\n

Grab \u0111\u00e3 th\u1ef1c s\u1ef1 thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi di chuy\u1ec3n v\u00e0 giao nh\u1eadn h\u00e0ng h\u00f3a. B\u1eb1ng c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n v\u00e0 giao h\u00e0ng linh ho\u1ea1t, an to\u00e0n v\u00e0 ti\u1ec7n l\u1ee3i, Grab \u0111\u00e3 gi\u00fap h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c trong vi\u1ec7c di chuy\u1ec3n h\u00e0ng ng\u00e0y. H\u1ecd kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a ng\u01b0\u1eddi d\u00e2n, \u0111\u00f3ng vai tr\u00f2 l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ti\u1ec7n linh ho\u1ea1t v\u00e0 \u0111\u00e1ng tin c\u1eady. <\/p>\n\n\n\n

H\u01a1n n\u1eefa, Grab \u0111\u00e3 t\u1ea1o ra m\u1ed9t c\u1ed9ng \u0111\u1ed3ng l\u00e1i xe v\u00e0 kh\u00e1ch h\u00e0ng trung th\u00e0nh, th\u1ec3 hi\u1ec7n s\u1ef1 cam k\u1ebft c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 tin c\u1eady l\u00e2u d\u00e0i. V\u1edbi nhi\u1ec1u c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i h\u1ea5p d\u1eabn c\u1ee7a Grab c\u0169ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf c\u1ee7a h\u1ecd trong th\u1ecb tr\u01b0\u1eddng d\u1ecbch v\u1ee5 di chuy\u1ec3n v\u00e0 giao h\u00e0ng.<\/p>\n\n\n\n

\"Grab<\/figure>\n\n\n\n

5. Vinpearl<\/strong> t\u1ea1o tr\u1ea3i nghi\u1ec7m tuy\u1ec7t v\u1eddi trong ng\u00e0nh du l\u1ecbch<\/h2>\n\n\n\n

Vinpearl \u0111\u00e3 mang \u0111\u1ebfn m\u1ed9t s\u1ef1 thay \u0111\u1ed5i to l\u1edbn trong c\u00e1ch m\u1ecdi ng\u01b0\u1eddi tr\u1ea3i nghi\u1ec7m k\u1ef3 ngh\u1ec9 v\u00e0 gi\u1ea3i tr\u00ed. B\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng c\u00e1c khu ngh\u1ec9 d\u01b0\u1ee1ng v\u00e0 gi\u1ea3i tr\u00ed cao c\u1ea5p, Vinpearl \u0111\u00e3 t\u1ea1o ra nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn v\u1edbi ti\u00eau chu\u1ea9n d\u1ecbch v\u1ee5 h\u00e0ng \u0111\u1ea7u, cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ti\u1ec7n \u00edch v\u00e0 d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t, t\u1eeb c\u00e1c khu vui ch\u01a1i, b\u1ec3 b\u01a1i cho \u0111\u1ebfn c\u00e1c nh\u00e0 h\u00e0ng v\u00e0 spa. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 t\u1ea1o n\u00ean m\u1ed9t tr\u1ea3i nghi\u1ec7m ngh\u1ec9 d\u01b0\u1ee1ng \u0111\u00e1ng nh\u1edb v\u00e0 ti\u1ec7n nghi cho h\u00e0ng tri\u1ec7u du kh\u00e1ch m\u1ed7i n\u0103m, \u0111\u1ed3ng th\u1eddi \u0111\u1ecbnh v\u1ecb Vinpearl nh\u01b0 m\u1ed9t trong nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn h\u00e0ng \u0111\u1ea7u trong ng\u00e0nh du l\u1ecbch v\u00e0 gi\u1ea3i tr\u00ed.<\/p>\n\n\n\n

\"Vinpearl<\/figure>\n\n\n\n

6. Th\u1ebf gi\u1edbi di \u0111\u1ed9ng mang l\u1ea1i tr\u1ea3i nghi\u1ec7m xu\u1ea5t s\u1eafc nh\u1edd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t<\/strong><\/h2>\n\n\n\n

Th\u1ebf gi\u1edbi di \u0111\u1ed9ng \u0111\u00e3 th\u1ef1c s\u1ef1 l\u00e0m thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi ti\u1ebfp c\u1eadn mua s\u1eafm v\u00e0 tr\u1ea3i nghi\u1ec7m c\u00f4ng ngh\u1ec7. B\u1eb1ng c\u00e1ch cung c\u1ea5p m\u1ed9t m\u00f4i tr\u01b0\u1eddng mua s\u1eafm \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng v\u00e0 thi\u1ebft b\u1ecb c\u00f4ng ngh\u1ec7 v\u1edbi s\u1ef1 \u0111a d\u1ea1ng s\u1ea3n ph\u1ea9m, ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea3m b\u1ea3o v\u00e0 d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 chuy\u00ean nghi\u1ec7p, \u0111\u1ed5i tr\u1ea3 nhanh ch\u00f3ng. Th\u1ebf gi\u1edbi di \u0111\u1ed9ng \u0111\u00e3 t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u1eb3ng c\u1ea5p v\u00e0 thu\u1eadn ti\u1ec7n cho kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n

Kh\u00f4ng ch\u1ec9 l\u00e0 n\u01a1i \u0111\u1ec3 mua s\u1ea3n ph\u1ea9m, Th\u1ebf gi\u1edbi di \u0111\u1ed9ng c\u00f2n l\u00e0 n\u01a1i m\u00e0 kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u01b0 v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 t\u1eeb c\u00e1c chuy\u00ean gia c\u00f4ng ngh\u1ec7, gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng th\u00f4ng minh v\u00e0 \u0111\u00fang \u0111\u1eafn. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 gi\u00fap Th\u1ebf gi\u1edbi di \u0111\u1ed9ng kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf c\u1ee7a m\u00ecnh l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u1ecba \u0111i\u1ec3m mua s\u1eafm c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam.<\/p>\n\n\n\n

\"Th\u1ebf<\/figure>\n\n\n\n

7. Lazada<\/strong> – m\u1ed9t trong nh\u1eefng \u00f4ng l\u1edbn ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/h2>\n\n\n\n

C\u0169ng l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111i\u1ec3n h\u00ecnh, Lazada \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u1edf khu v\u1ef1c \u0110\u00f4ng Nam \u00c1. B\u1eb1ng c\u00e1ch cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn \u0111a d\u1ea1ng v\u1edbi h\u00e0ng ng\u00e0n s\u1ea3n ph\u1ea9m, \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn v\u00e0 d\u1ecbch v\u1ee5 giao h\u00e0ng nhanh ch\u00f3ng v\u00e0 tin c\u1eady, Lazada \u0111\u00e3 thu h\u00fat m\u1ed9t l\u01b0\u1ee3ng l\u1edbn ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 t\u1ea1o ra m\u1ed9t c\u1ed9ng \u0111\u1ed3ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn s\u00f4i \u0111\u1ed9ng.<\/p>\n\n\n\n

\u0110\u1eb7c bi\u1ec7t, c\u00e1c s\u1ef1 ki\u1ec7n gi\u1ea3m gi\u00e1 l\u1edbn nh\u01b0 “Si\u00eau Sale” \u0111\u00e3 t\u1ea1o ra m\u1ed9t c\u01a1n s\u1ed1t mua s\u1eafm, thu h\u00fat h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi tham gia v\u00e0 mua s\u1eafm tr\u00ean n\u1ec1n t\u1ea3ng n\u00e0y. Lazada kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t trang web mua s\u1eafm tr\u1ef1c tuy\u1ebfn th\u00f4ng th\u01b0\u1eddng, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t \u0111i\u1ec3m \u0111\u1ebfn v\u1edbi tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u1ea7y h\u1ea5p d\u1eabn v\u00e0 ti\u1ec7n \u00edch cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng tr\u00ean kh\u1eafp khu v\u1ef1c \u0110\u00f4ng Nam \u00c1.<\/p>\n\n\n\n

\"Lazada<\/figure>\n\n\n\n

8. Nike<\/strong> v\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ed9c \u0111\u00e0o kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf trong ng\u00e0nh th\u1eddi trang<\/h2>\n\n\n\n

Nike \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi ti\u1ebfp c\u1eadn mua s\u1eafm v\u00e0 tr\u1ea3i nghi\u1ec7m th\u1ec3 thao b\u1eb1ng c\u00e1ch t\u1ea1o ra c\u00e1c tr\u1ea3i nghi\u1ec7m mua s\u1eafm \u0111\u1ed9c \u0111\u00e1o th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a c\u00e1c s\u1ef1 ki\u1ec7n th\u1ec3 thao, c\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn v\u00e0 c\u1eeda h\u00e0ng b\u00e1n l\u1ebb \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf s\u00e1ng t\u1ea1o. <\/p>\n\n\n\n

Thay v\u00ec ch\u1ec9 l\u00e0 nh\u00e0 s\u1ea3n xu\u1ea5t v\u00e0 b\u00e1n l\u1ebb s\u1ea3n ph\u1ea9m, Nike \u0111\u00e3 bi\u1ebfn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y v\u00e0 m\u1ed9t bi\u1ec3u t\u01b0\u1ee3ng v\u0103n h\u00f3a. Vi\u1ec7c t\u1ed5 ch\u1ee9c c\u00e1c s\u1ef1 ki\u1ec7n th\u1ec3 thao kh\u00f4ng ch\u1ec9 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 ti\u00eau th\u1ee5 m\u1eb7t h\u00e0ng, m\u00e0 c\u00f2n l\u00e0 d\u1ecbp \u0111\u1ec3 k\u1ebft n\u1ed1i c\u1ed9ng \u0111\u1ed3ng, chia s\u1ebb ni\u1ec1m \u0111am m\u00ea v\u00e0 t\u1ea1o ra m\u1ed9t tinh th\u1ea7n \u0111o\u00e0n k\u1ebft m\u1ea1nh m\u1ebd.<\/p>\n\n\n\n

\u0110\u1ed3ng th\u1eddi, c\u1ed9ng \u0111\u1ed3ng tr\u1ef1c tuy\u1ebfn c\u1ee7a Nike c\u0169ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c k\u1ebft n\u1ed1i ng\u01b0\u1eddi h\u00e2m m\u1ed9 th\u1ec3 thao tr\u00ean kh\u1eafp th\u1ebf gi\u1edbi, t\u1ea1o ra m\u1ed9t kh\u00f4ng gian t\u01b0\u01a1ng t\u00e1c v\u00e0 chia s\u1ebb th\u00f4ng tin, \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Nh\u1eefng c\u1eeda h\u00e0ng b\u00e1n l\u1ebb \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf s\u00e1ng t\u1ea1o l\u00e0 n\u01a1i \u0111\u1ec3 mua s\u1eafm, l\u00e0 \u0111i\u1ec3m \u0111\u1ebfn \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m v\u00e0 kh\u00e1m ph\u00e1 th\u1ebf gi\u1edbi th\u1ec3 thao c\u1ee7a Nike, t\u1eeb c\u00e1ch b\u00e0i tr\u00ed s\u1ea3n ph\u1ea9m \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 \u00e2m nh\u1ea1c.<\/p>\n\n\n\n

\"<\/figure>\n\n\n\n

9. Starbucks<\/strong> v\u00e0 chi\u1ebfn l\u01b0\u1ee3c thay \u0111\u1ed5i tr\u1ea3i nghi\u1ec7m c\u00e0 ph\u00ea<\/h2>\n\n\n\n

Starbucks \u0111\u00e3 th\u1ef1c s\u1ef1 l\u00e0m thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi tr\u1ea3i nghi\u1ec7m c\u00e0 ph\u00ea. Th\u01b0\u01a1ng hi\u1ec7u n\u00e0y t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng th\u00e2n thi\u1ec7n v\u00e0 tho\u1ea3i m\u00e1i t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng c\u1ee7a h\u1ecd, n\u01a1i kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u01b0 gi\u00e3n v\u00e0 t\u1eadn h\u01b0\u1edfng c\u00e0 ph\u00ea m\u1ed9t c\u00e1ch th\u01b0 th\u00e1i. <\/p>\n\n\n\n

B\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m c\u00e0 ph\u00ea ch\u1ea5t l\u01b0\u1ee3ng cao v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1eadn t\u00ecnh, Starbucks \u0111\u00e3 t\u1ea1o ra m\u1ed9t tr\u1ea3i nghi\u1ec7m \u0111\u00e1ng nh\u1edb v\u00e0 g\u1ea7n g\u0169i cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u \u0111\u1eb7c bi\u1ec7t l\u00e0 th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 b\u00e1n c\u00e0 ph\u00ea m\u00e0 c\u00f2n t\u1ea1o ra m\u1ed9t kh\u00f4ng gian vui v\u1ebb v\u00e0 gi\u1ea3n d\u1ecb, n\u01a1i m\u1ecdi ng\u01b0\u1eddi t\u1eadn h\u01b0\u1edfng nh\u1eefng kho\u1ea3nh kh\u1eafc th\u01b0 gi\u00e3n v\u00e0 chia s\u1ebb v\u1edbi b\u1ea1n b\u00e8 v\u00e0 gia \u0111\u00ecnh.<\/p>\n\n\n\n

\"Starbucks<\/figure>\n\n\n\n

10. Apple<\/strong> – c\u00f4ng ty cung c\u1ea5p s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u<\/h2>\n\n\n\n

D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a Apple \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u1edbi s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 ti\u1ec7n l\u1ee3i. T\u1eeb c\u00e1c trung t\u00e2m h\u1ed7 tr\u1ee3 tr\u00ean to\u00e0n th\u1ebf gi\u1edbi \u0111\u1ebfn c\u00e1c k\u00eanh tr\u1ef1c tuy\u1ebfn v\u00e0 \u0111i\u1ec7n tho\u1ea1i, Apple \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 gi\u00fap \u0111\u1ee1 nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3. H\u1ecd kh\u00f4ng ch\u1ec9 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt m\u00e0 c\u00f2n cung c\u1ea5p h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng v\u00e0 g\u1ee3i \u00fd t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. \u0110\u1ed3ng th\u1eddi, c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y c\u1ee7a Apple nh\u01b0 iCloud c\u0169ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c l\u01b0u tr\u1eef v\u00e0 chia s\u1ebb d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch an to\u00e0n v\u00e0 ti\u1ec7n l\u1ee3i.<\/p>\n\n\n\n

\"Apple<\/figure>\n\n\n
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H\u1ec7 th\u1ed1ng CXM<\/strong> - H\u00e3y HI\u1ec2U KH\u00c1CH H\u00c0NG <\/strong> tr\u01b0\u1edbc khi \u0110\u1ed0I TH\u1ee6 <\/strong> c\u1ee7a b\u1ea1n l\u00e0m \u0111i\u1ec1u \u0111\u00f3!<\/div>\r\n
Khaosat.me chuy\u00ean cung c\u1ea5p h\u1ec7 th\u1ed1ng kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong> v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/strong>. H\u1ec7 th\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai th\u00e0nh c\u00f4ng \u1edf nhi\u1ec1u chu\u1ed7i th\u01b0\u01a1ng hi\u1ec7u nh\u01b0 MM Mega Market, B\u2019s Mart, Galaxy Cinema, Maison MRI, CoupleTX, Hana BBQ, Pharmacity...<\/div>\r\n
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