{"id":283,"date":"2016-10-26T08:39:23","date_gmt":"2016-10-26T08:39:23","guid":{"rendered":"https:\/\/blog.khaosat.me\/?p=283"},"modified":"2025-02-21T11:01:33","modified_gmt":"2025-02-21T04:01:33","slug":"cu-the-hoa-va-so-hoa-dap-an-khi-tao-bang-khao-sat","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/cu-the-hoa-va-so-hoa-dap-an-khi-tao-bang-khao-sat\/","title":{"rendered":"C\u1ee5 th\u1ec3 ho\u00e1 v\u00e0 s\u1ed1 ho\u00e1 \u0111\u00e1p \u00e1n khi t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t"},"content":{"rendered":"

\"s\u1ed1<\/p>\n

Trong qu\u00e1 tr\u00ecnh t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t, khi \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n l\u1ef1a ch\u1ecdn cho kh\u00e1ch h\u00e0ng v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 nh\u01b0 t\u1ea7n su\u1ea5t, s\u1ed1 l\u01b0\u1ee3ng, m\u1ee9c \u0111\u1ed9,… ch\u00fang ta c\u00f3 xu h\u01b0\u1edbng ch\u1ec9 \u0111\u01b0a ra nh\u1eefng con s\u1ed1 ho\u1eb7c nh\u1eefng t\u1eeb m\u00f4 t\u1ea3 kh\u00e1 chung chung v\u00e0 kh\u00f4ng r\u00f5 r\u00e0ng. \u0110i\u1ec1u n\u00e0y g\u00e2y hoang mang r\u1ea5t l\u1edbn cho kh\u00e1ch h\u00e0ng b\u1edfi h\u1ecd kh\u00f4ng hi\u1ec3u \u00fd ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a ch\u00fang ta mu\u1ed1n g\u00ec?<\/p>\n

1. Tr\u01b0\u1eddng h\u1ee3p th\u01b0\u1eddng g\u1eb7p khi t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t<\/h2>\n

B\u1ea1n nh\u1eadn x\u00e9t nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 d\u1ecbch v\u1ee5 giao h\u00e0ng c\u1ee7a c\u00f4ng ty ch\u00fang t\u00f4i?<\/strong>
\na. Lu\u00f4n lu\u00f4n giao h\u00e0ng \u0111\u00fang gi\u1edd
\nb. Th\u01b0\u1eddng giao h\u00e0ng \u0111\u00fang gi\u1edd
\nc. Th\u1ec9nh tho\u1ea3ng giao h\u00e0ng \u0111\u00fang gi\u1edd, nhi\u1ec1u khi giao tr\u1ec5 h\u1eb9n
\nd. Ch\u01b0a bao gi\u1edd giao h\u00e0ng \u0111\u00fang gi\u1edd<\/span><\/p>\n

Theo v\u00ed d\u1ee5 tr\u00ean, ng\u01b0\u1eddi l\u00e0m kh\u1ea3o s\u00e1t s\u1ebd c\u1ea3m th\u1ea5y kh\u00f3 \u0111\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 t\u1ea7n su\u1ea5t trong c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi b\u1edfi v\u00ec kh\u00f4ng c\u00f3 m\u1ed9t thang \u0111o c\u1ee5 th\u1ec3 n\u00e0o \u0111\u1ec3 h\u1ecd ph\u00e2n bi\u1ec7t th\u1ebf n\u00e0o l\u00e0 \u2018th\u01b0\u1eddng\u201d v\u00e0 th\u1ebf n\u00e0o l\u00e0 \u201cth\u1ec9nh tho\u1ea3ng\u201d.<\/p>\n

2. Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/h2>\n

Trong l\u00fac t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t, \u0111\u1ec3 l\u00e0m cho vi\u1ec7c tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi c\u1ee7a ng\u01b0\u1eddi l\u00e0m kh\u1ea3o s\u00e1t tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n, ta c\u00f3 th\u1ec3 s\u1eeda c\u00e2u h\u1ecfi l\u1ea1i m\u1ed9t ch\u00fat:<\/p>\n

Trong 3 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng g\u1ea7n \u0111\u00e2y nh\u1ea5t c\u1ee7a b\u1ea1n \u1edf c\u00f4ng ty, b\u1ea1n nh\u1eadn x\u00e9t th\u1ebf n\u00e0o v\u1ec1 d\u1ecbch v\u1ee5 giao h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i?<\/strong>
\na. C\u1ea3 3 \u0111\u01a1n h\u00e0ng \u0111\u1ec1u giao \u0111\u00fang h\u1eb9n
\nb. Ch\u1ec9 c\u00f3 1 l\u1ea7n giao tr\u1ec5 h\u1eb9n
\nc. C\u00f3 2 l\u1ea7n giao tr\u1ec5 h\u1eb9n
\nd. C\u1ea3 3 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u0111\u1ec1u giao tr\u1ec5 h\u1eb9n<\/p>\n

Khi t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t, vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi c\u0169ng nh\u01b0 khi \u0111\u01b0a ra c\u00e1c l\u1ef1a ch\u1ecdn v\u1edbi nh\u1eefng con s\u1ed1 c\u1ee5 th\u1ec3 nh\u01b0 v\u1eady, ch\u1eafc ch\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y d\u1ec5 tr\u1ea3 l\u1eddi h\u01a1n v\u00ec \u0111\u1ed9 r\u00f5 r\u00e0ng c\u1ee7a n\u00f3 cao h\u01a1n h\u1eb3n so v\u1edbi c\u00e2u h\u1ecfi ban \u0111\u1ea7u. V\u00e0 trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, d\u1ef1a v\u00e0o k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t cho 3 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng g\u1ea7n \u0111\u00e2y nh\u1ea5t, ch\u00fang ta c\u0169ng c\u00f3 th\u1ec3 suy ra \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a c\u00f4ng ty m\u00ecnh nh\u01b0 th\u1ebf n\u00e0o trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong qu\u00e1 tr\u00ecnh t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t, khi \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n l\u1ef1a ch\u1ecdn cho kh\u00e1ch h\u00e0ng…<\/p>\n","protected":false},"author":2,"featured_media":284,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[29,1862],"tags":[],"yst_prominent_words":[1438,1458,146,1456,1464,1461,1466,1435,1471,1468,48,1473,1475,1442,1449,165,160,1477,1445,1452],"class_list":["post-283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc","category-nghien-cuu-thi-truong","content-wrap"],"_links":{"self":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/comments?post=283"}],"version-history":[{"count":8,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/283\/revisions"}],"predecessor-version":[{"id":11393,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/283\/revisions\/11393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media\/284"}],"wp:attachment":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media?parent=283"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/categories?post=283"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/tags?post=283"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}