{"id":4710,"date":"2019-01-24T17:00:23","date_gmt":"2019-01-24T10:00:23","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=4710"},"modified":"2021-10-25T16:56:10","modified_gmt":"2021-10-25T09:56:10","slug":"huong-dan-tao-khao-sat-danh-gia-chat-luong-san-pham-va-dich-vu","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/huong-dan-tao-khao-sat-danh-gia-chat-luong-san-pham-va-dich-vu\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng"},"content":{"rendered":"\n

\u0110\u1ed1i v\u1edbi c\u1eeda h\u00e0ng c\u00f3 nhi\u1ec1u chi nh\u00e1nh nh\u01b0 c\u00e1c chu\u1ed7i c\u1eeda h\u00e0ng th\u1eddi trang<\/strong>, vi\u1ec7c ph\u1ea3i t\u1ea1o nhi\u1ec1u b\u1ea3ng kh\u1ea3o s\u00e1t c\u00f9ng m\u1ed9t n\u1ed9i dung \u0111\u1ec3 g\u1eedi cho t\u1eebng c\u1eeda h\u00e0ng s\u1ebd khi\u1ebfn c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd m\u1ea5t r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 g\u00e2y kh\u00f3 kh\u0103n trong vi\u1ec7c th\u1ed1ng k\u00ea so s\u00e1nh. Hi\u1ec3u \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, khaosat.me v\u1eeba ra m\u1eaft m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng hy v\u1ecdng s\u1ebd gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ti\u1ec7n l\u1ee3i h\u01a1n trong vi\u1ec7c kh\u1ea3o s\u00e1t. <\/p>\n\n\n\n

1. T\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5<\/h2>\n\n\n\n

Tr\u01b0\u1edbc ti\u00ean ch\u00fang ta c\u1ea7n m\u1ed9t b\u1ea3ng kh\u1ea3o s\u00e1t, b\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp th\u01b0 vi\u1ec7n m\u1eabu kh\u1ea3o s\u00e1t thi\u1ebft k\u1ebf s\u1eb5n<\/a> c\u1ee7a khaosat.me \u0111\u1ec3 tham kh\u1ea3o.<\/p>\n\n\n\n

L\u01b0u \u00fd:<\/strong> \u0110\u1ed1i v\u1edbi lo\u1ea1i kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 s\u1eed d\u1ee5ng ngay t\u1ea1i c\u1eeda h\u00e0ng th\u00ec c\u00e1c b\u1ea1n h\u00e3y b\u1ecf qua trang b\u1eaft \u0111\u1ea7u \u0111\u1ec3 t\u1ea1o s\u1ef1 ti\u1ec7n l\u1ee3i cho kh\u00e1ch h\u00e0ng khi tham gia kh\u1ea3o s\u00e1t.<\/p>\n\n\n\n

\"t\u1ea1o<\/figure>\n\n\n\n

2. C\u00e0i \u0111\u1eb7t ch\u1ebf \u0111\u1ed9 fullscreen cho kh\u1ea3o s\u00e1t tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng<\/h2>\n\n\n\n

Sau khi c\u00f3 b\u1ea3ng kh\u1ea3o s\u00e1t v\u00e0 m\u1edf tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng (tablet) \u0111\u1ec3 tr\u01b0\u1edbc qu\u1ea7y t\u00ednh ti\u1ec1n cho kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 th\u00ec c\u00f3 th\u1ec3 b\u1ea1n s\u1ebd g\u1eb7p t\u00ecnh tr\u1ea1ng l\u00e0 thanh \u0111\u1ecba ch\u1ec9 tr\u00ecnh duy\u1ec7t (address bar) qu\u00e1 b\u1ef1 chi\u1ebfm h\u1ebft kh\u00f4ng gian hi\u1ec3n th\u1ecb kh\u1ea3o s\u00e1t v\u00e0 b\u1ea1n c\u1ea7n \u1ea9n n\u00f3 \u0111i \u0111\u1ec3 kh\u00e1ch h\u00e0ng m\u1ed9t tr\u1ea3i nghi\u1ec7m ho\u00e0n h\u1ea3o h\u01a1n.<\/p>\n\n\n\n

\"fullscreen-khao-sat-tren-tablet-01\"<\/figure>\n\n\n\n

\u0110\u1ec3 \u1ea9n \u0111\u1ecba ch\u1ec9 tr\u00ecnh duy\u1ec7t tr\u00ean b\u1ea1n c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c vi\u1ec7c sau:<\/p>\n\n\n\n

Y\u00eau c\u1ea7u: \u001ds\u1eed d\u1ee5ng h\u1ec7 \u0111i\u1ec1u h\u00e0nh Android v\u00e0 t\u1ea3i Chrome phi\u00ean b\u1ea3n m\u1edbi nh\u1ea5t ho\u1eb7c t\u1eeb 72.0.3626.* tr\u1edf l\u00ean.<\/em><\/p>\n\n\n\n

Vi\u1ec7c \u0111\u1ea7u ti\u00ean l\u00e0 b\u1ea1n c\u1ea7n t\u00ecm Th\u00eam v\u00e0o M\u00e0n h\u00ecnh ch\u00ednh<\/strong> ho\u1eb7c Add to Home Screen<\/strong> trong menu c\u00e0i \u0111\u1eb7t tr\u00ean Chrome c\u1ee7a m\u00e1y t\u00ednh b\u1ea3ng nh\u01b0 h\u00ecnh b\u00ean d\u01b0\u1edbi.<\/p>\n\n\n\n

\"fullscreen-khao-sat-tren-tablet-02\"<\/figure>\n\n\n\n

Ti\u1ebfp \u0111\u1ebfn h\u00e3y nh\u1ea5n v\u00e0o n\u00f3 v\u00e0 th\u00eam v\u00e0o m\u00e0n h\u00ecnh ch\u00ednh tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng c\u1ee7a b\u1ea1n, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c m\u1ed9t icon nh\u01b0 c\u00e1c \u1ee9ng d\u1ee5ng kh\u00e1c tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng gi\u1ed1ng h\u00ecnh b\u00ean d\u01b0\u1edbi.<\/p>\n\n\n\n

\"fullscreen-khao-sat-tren-tablet-04\"<\/figure>\n\n\n\n

\u0110\u1ebfn \u0111\u00e2y l\u00e0 b\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh, gi\u1edd b\u1ea1n ch\u1ec9 c\u1ea7n nh\u1ea5n v\u00e0o icon t\u1eeb ngo\u00e0i m\u00e0n h\u00ecnh c\u1ee7a m\u00e1y t\u00ednh b\u1ea3ng \u0111\u1ec3 m\u1edf kh\u1ea3o s\u00e1t kh\u00f4ng<\/strong> c\u00f3 thanh \u0111\u1ecba ch\u1ec9 tr\u00ecnh duy\u1ec7t.<\/p>\n\n\n\n

\"fullscreen-khao-sat-tren-tablet-05\"<\/figure>\n\n\n\n

3. T\u1ef1 \u0111\u1ed9ng quay l\u1ea1i kh\u1ea3o s\u00e1t hi\u1ec7n t\u1ea1i khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t kh\u1ea3o s\u00e1t<\/h2>\n\n\n\n

\u0110\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1eb7t b\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u00e1nh gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 tr\u00ean c\u00e1c m\u00e1y t\u00ednh b\u1ea3ng \u1edf c\u1eeda h\u00e0ng th\u00ec khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t xong 1 kh\u1ea3o s\u00e1t v\u00e0 r\u1eddi c\u1eeda h\u00e0ng, ch\u01b0\u01a1ng tr\u00ecnh kh\u1ea3o s\u00e1t ph\u1ea3i t\u1ef1 \u0111\u1ed9ng quay l\u1ea1i t\u1eeb \u0111\u1ea7u v\u00e0 s\u1eb5n s\u00e0ng cho kh\u00e1ch h\u00e0ng ti\u1ebfp theo \u0111\u00e1nh gi\u00e1. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y tr\u00ean khaosat.me, b\u1ea1n ph\u1ea3i b\u1eadt t\u00ednh n\u0103ng \u0110\u01af\u1ee2C TR\u1ea2 L\u1edcI NHI\u1ec0U L\u1ea6N<\/strong> \u1edf tab k\u1ebft th\u00fac<\/strong> nh\u01b0 b\u00ean h\u00ecnh b\u00ean d\u01b0\u1edbi.<\/p>\n\n\n\n

\"t\u1ef1<\/figure>\n\n\n\n

Ti\u1ebfp theo \u0111\u00f3 b\u1ea1n h\u00e3y b\u1eadt t\u00ednh n\u0103ng KH\u1ea2O S\u00c1T TI\u1ebeP THEO<\/strong>. \u1ede \u0111\u00e2y b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i nh\u1eadp \u0111\u01b0\u1eddng d\u1eabn kh\u1ea3o s\u00e1t m\u1edbi, h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng quay l\u1ea1i kh\u1ea3o s\u00e1t hi\u1ec7n t\u1ea1i cho b\u1ea1n. B\u1ea1n ch\u1ec9 c\u1ea7n b\u1eadt th\u00eam T\u1ef1 chuy\u1ec3n ti\u1ebfp <\/strong>v\u00e0 c\u00e0i \u0111\u1eb7t n\u00f3 l\u00e0 5 gi\u00e2y nh\u01b0 h\u00ecnh b\u00ean d\u01b0\u1edbi l\u00e0 \u0111\u01b0\u1ee3c. Nh\u01b0 v\u1eady, khi k\u1ebft th\u00fac kh\u1ea3o s\u00e1t, sau 5 gi\u00e2y h\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 quay l\u1ea1i t\u1eeb \u0111\u1ea7u \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ebfp theo c\u00f3 th\u1ec3 tham gia b\u1ea3ng \u0111\u00e1nh gi\u00e1 m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i phi\u1ec1n \u0111\u1ebfn nh\u00e2n vi\u00ean \u1edf c\u1eeda h\u00e0ng t\u1ea3i l\u1ea1i trang kh\u1ea3o s\u00e1t n\u1eefa.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

4. Thi\u1ebft l\u1eadp b\u1ea3ng kh\u1ea3o s\u00e1t cho nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c nhau thay v\u00ec t\u1ea1o nhi\u1ec1u kh\u1ea3o s\u00e1t c\u00f9ng 1 n\u1ed9i dung v\u00e0 g\u1eedi \u0111\u1ebfn nhi\u1ec1u chi nh\u00e1nh.<\/h2>\n\n\n\n

\u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng s\u1ebd gi\u00fap b\u1ea1n ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c khi mu\u1ed1n g\u1eedi b\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u00e1nh gi\u00e1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u00f9ng m\u1ed9t n\u1ed9i dung \u0111\u1ebfn nhi\u1ec1u chi nh\u00e1nh nh\u01b0ng v\u1eabn qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 \u1edf chi nh\u00e1nh n\u00e0o.<\/p>\n\n\n\n

\u0110\u1ec3 th\u1ef1c hi\u1ec7n, b\u1ea1n v\u00e0o m\u1ee5c Chia s\u1ebb<\/strong> click ch\u1ecdn S\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t n\u00e0y cho nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m\/nh\u00e2n vi\u00ean kh\u00e1c nhau<\/strong> <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Ti\u1ebfp theo, nh\u1ea5n ch\u1ecdn Th\u00eam c\u1eeda h\u00e0ng m\u1edbi,<\/strong> t\u1ea1i \u0111\u00e2y b\u1ea1n nh\u1eadp T\u00ean \u0111\u1ecba \u0111i\u1ec3m\/c\u1eeda h\u00e0ng <\/strong>v\u00e0 M\u00e3 \u0111\u1ea1i di\u1ec7n, <\/strong>cu\u1ed1i c\u00f9ng nh\u1ea5n X\u00e1c nh\u1eadn<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

V\u00ed d\u1ee5: Nh\u1eadp T\u00ean \u0111\u1ecba \u0111i\u1ec3m<\/strong> l\u00e0: C\u1eeda h\u00e0ng Nguy\u1ec5n Tr\u00e3i, nh\u1eadp M\u00e3 \u0111\u1ea1i di\u1ec7n<\/strong>: HCM-nguyentrai.<\/p>\n\n\n\n

Sau khi th\u00eam xong, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u01b0\u1eddng d\u1eabn chia s\u1ebb<\/strong> v\u00e0 m\u00e3 QR<\/strong>, t\u1edbi \u0111\u00e2y b\u1ea1n ch\u1ec9 c\u1ea7n sao ch\u00e9p v\u00e0 g\u1eedi t\u1edbi c\u00e1c c\u1eeda h\u00e0ng.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

M\u00e3 QR r\u1ea5t ti\u1ec7n l\u1ee3i, b\u1ea1n c\u00f3 th\u1ec3 sao ch\u00e9p v\u00e0 in l\u00ean h\u00f3a \u0111\u01a1n hay nh\u1eefng n\u01a1i d\u1ec5 th\u1ea5y \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 qu\u00e9t m\u00e3 v\u00e0 th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t m\u1ed9t c\u00e1ch tho\u1ea3i m\u00e1i v\u00e0 t\u1ef1 do.<\/p>\n\n\n\n

5. Xem b\u00e1o c\u00e1o<\/h2>\n\n\n\n

\u0110\u1ed1i v\u1edbi b\u1ea3ng kh\u1ea3o s\u00e1t c\u00f3 s\u1eed d\u1ee5ng tham s\u1ed1 nh\u01b0 tr\u00ean, b\u1ea1n v\u00e0o trang b\u00e1o c\u00e1o c\u1ee7a kh\u1ea3o s\u00e1t v\u00e0 nh\u1ea5n qua m\u1ee5c Ph\u00e2n t\u00edch<\/strong> \u1edf ph\u00eda tr\u00ean c\u00f9ng. T\u1ea1i m\u00e0n h\u00ecnh ph\u00e2n t\u00edch, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o nhi\u1ec1u trang ph\u00e2n t\u00edch \u1ee9ng v\u1edbi t\u1eebng chi nh\u00e1nh v\u00e0 s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc tham s\u1ed1 \u0111\u1ec3 l\u1ecdc l\u1ea1i d\u1eef li\u1ec7u \u1edf t\u1eebng chi nh\u00e1nh m\u00e0 b\u1ea1n c\u1ea7n.<\/p>\n\n\n\n

\"xem<\/figure>\n\n\n\n
\"ch\u1ecdn<\/figure>\n\n\n\n

Sau khi l\u1ecdc l\u1ea1i d\u1eef li\u1ec7u qua c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u1edf b\u1ed9 l\u1ecdc, gi\u1edd b\u1ea1n c\u00f3 th\u1ec3 th\u00eam b\u1ea5t c\u1ee9 bi\u1ec3u \u0111\u1ed3 n\u00e0o m\u00e0 b\u1ea1n c\u1ea7n xem th\u1ed1ng k\u00ea \u1edf b\u00ean d\u01b0\u1edbi ph\u1ea7n Th\u00eam bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00edch.<\/strong><\/p>\n\n\n\n

\"k\u1ebft<\/figure>\n\n\n\n

Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u1ed1i v\u1edbi c\u1eeda h\u00e0ng c\u00f3 nhi\u1ec1u chi nh\u00e1nh nh\u01b0 c\u00e1c chu\u1ed7i c\u1eeda h\u00e0ng th\u1eddi trang, vi\u1ec7c ph\u1ea3i t\u1ea1o…<\/p>\n","protected":false},"author":2,"featured_media":4718,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[33],"tags":[],"yst_prominent_words":[126,146,150,144,377,214,154,672,95,151,212,211,147,153,210,417,152,145,213,148],"class_list":["post-4710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-huong-dan","content-wrap"],"_links":{"self":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/4710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/comments?post=4710"}],"version-history":[{"count":16,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/4710\/revisions"}],"predecessor-version":[{"id":10054,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/4710\/revisions\/10054"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media\/4718"}],"wp:attachment":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media?parent=4710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/categories?post=4710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/tags?post=4710"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=4710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}