{"id":5657,"date":"2019-09-20T01:23:32","date_gmt":"2019-09-19T18:23:32","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=5657"},"modified":"2023-08-02T18:24:07","modified_gmt":"2023-08-02T11:24:07","slug":"cach-phan-biet-khao-sat-tu-nhieu-nguon-khac-nhau","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/cach-phan-biet-khao-sat-tu-nhieu-nguon-khac-nhau\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn c\u00e1ch ph\u00e2n bi\u1ec7t k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau"},"content":{"rendered":"\n

Khi b\u1ea1n c\u00f3 m\u1ed9t kh\u1ea3o s\u00e1t, b\u1ea1n s\u1ebd chia s\u1ebb kh\u1ea3o s\u00e1t \u0111\u00f3 \u1edf nhi\u1ec1u ngu\u1ed3n (trang web, di\u1ec5n \u0111\u00e0n, facebook nh\u00f3m) kh\u00e1c nhau \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd t\u1eeb nhi\u1ec1u ng\u01b0\u1eddi. C\u00e0ng nhi\u1ec1u ng\u01b0\u1eddi th\u1ea5y kh\u1ea3o s\u00e1t b\u1ea1n c\u00e0ng mau ch\u00f3ng c\u00f3 \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3. Tuy nhi\u00ean v\u1ea5n \u0111\u1ec1 \u1edf \u0111\u00e2y l\u00e0 l\u00e0m sao bi\u1ebft \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 tr\u1ea3 l\u1eddi \u0111\u1ebfn t\u1eeb nh\u1eefng ngu\u1ed3n n\u00e0o \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 ph\u00e2n t\u00edch v\u00e0 bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u00e2u l\u00e0 ngu\u1ed3n hi\u1ec7u qu\u1ea3 mang l\u1ea1i nhi\u1ec1u k\u1ebft qu\u1ea3 nh\u1ea5t. Khi bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u00e2u l\u00e0 ngu\u1ed3n mang l\u1ea1i nhi\u1ec1u k\u1ebft qu\u1ea3 t\u1ed1t, b\u1ea1n c\u00f3 th\u1ec3 t\u1ed1i \u01b0u chi ph\u00ed v\u00e0 c\u00f4ng s\u1ee9c b\u1eb1ng c\u00e1ch ch\u1ec9 t\u1eadp trung chia s\u1ebb kh\u1ea3o s\u00e1t \u1edf nh\u1eefng ngu\u1ed3n \u0111\u00f3. <\/p>\n\n\n\n

1. T\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t <\/h2>\n\n\n\n

Tham kh\u1ea3o m\u1eabu kh\u1ea3o s\u00e1t thi\u1ebft k\u1ebf s\u1eb5n c\u1ee7a th\u01b0 vi\u1ec7n khaosat.me t\u1ea1i \u0111\u00e2y!<\/a><\/p>\n\n\n\n

B\u1ea1n v\u00e0o m\u1ee5c T\u1ea0O KH\u1ea2O S\u00c1T<\/strong> \u0111\u1ec3 t\u1ea1o m\u1ed9t b\u00e0i kh\u1ea3o s\u00e1t theo m\u1ee5c \u0111\u00edch m\u00ecnh<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. Thi\u1ebft l\u1eadp c\u00e1ch ph\u00e2n bi\u1ec7t kh\u1ea3o s\u00e1t t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau<\/h2>\n\n\n\n

V\u00ed d\u1ee5 b\u00e0i n\u00e0y m\u00ecnh s\u1ebd t\u1ea1o m\u1ed9t b\u1ea3ng \u0111\u00e1nh gi\u00e1 kh\u00e1ch h\u00e0ng cho King BBQ. Trong form \u0111\u00e1nh gi\u00e1 n\u00e0y, b\u1ea1n kh\u00f4ng th\u1ec3 h\u1ecfi kh\u00e1ch h\u00e0ng l\u00e0 B\u1ea1n \u0111\u00e3 \u0103n nh\u00e0 h\u00e0ng King BBQ \u1edf \u0111\u00e2u? <\/strong>v\u00ec nhi\u1ec1u l\u00fac kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u00e1nh kh\u00f4ng \u0111\u00fang ho\u1eb7c c\u00f3 th\u1ec3 m\u1ea5t th\u1eddi gian d\u1eabn \u0111\u1ebfn vi\u1ec7c h\u1ecd kh\u00f4ng l\u00e0m v\u00e0 n\u1ebfu l\u00e0m nh\u01b0 v\u1eady s\u1ebd r\u1ea5t kh\u00f3 \u0111\u1ec3 th\u1ed1ng k\u00ea. \u0110\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, khaosat.me \u0111\u01b0a ra 3 t\u00ednh n\u0103ng: <\/p>\n\n\n\n

  1. Qu\u1ea3n l\u00fd nhi\u1ec1u c\u1eeda h\u00e0ng<\/li>
  2. Qu\u1ea3n l\u00fd nhi\u1ec1u nh\u00e2n vi\u00ean kh\u1ea3o s\u00e1t<\/li>
  3. Qu\u1ea3n l\u00fd n\u00e2ng cao (T\u00f9y ch\u1ec9nh)<\/li><\/ol>\n\n\n\n

    2.1. Qu\u1ea3n l\u00fd nhi\u1ec1u c\u1eeda h\u00e0ng<\/h3>\n\n\n\n

    Sau khi thi\u1ebft k\u1ebf xong b\u1ea3ng h\u1ecfi, \u0111\u1ec3 thi\u1ebft l\u1eadp b\u1ea3ng kh\u1ea3o s\u00e1t n\u00e0y cho nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau, b\u1ea1n c\u1ea7n: <\/p>\n\n\n\n

    V\u00e0o m\u1ee5c Chia s\u1ebb<\/strong> t\u1ea1i thanh ti\u00eau \u0111\u1ec1, click ch\u1ecdn S\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t n\u00e0y cho nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m\/nh\u00e2n vi\u00ean kh\u00e1c nhau.<\/strong>
    <\/p>\n\n\n\n

    B\u1ea1n v\u00e0o m\u1ee5c \u0111\u1ea7u ti\u00ean \u0111\u00f3 l\u00e0 QU\u1ea2N L\u00dd NHI\u1ec0U C\u1eecA H\u00c0NG<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Vi\u1ec7c ti\u1ebfp theo b\u1ea1n c\u1ea7n l\u00e0m \u0111\u00f3 l\u00e0 nh\u1ea5p v\u00e0o Th\u00eam c\u1eeda h\u00e0ng m\u1edbi,<\/strong> t\u1ea1i \u0111\u00e2y b\u1ea1n nh\u1eadp T\u00ean \u0111\u1ecba \u0111i\u1ec3m\/c\u1eeda h\u00e0ng <\/strong>v\u00e0 M\u00e3 \u0111\u1ea1i di\u1ec7n, <\/strong>cu\u1ed1i c\u00f9ng nh\u1ea5n X\u00e1c nh\u1eadn<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    V\u00ed d\u1ee5 \u1edf \u0111\u00e2y m\u00ecnh s\u1ebd th\u00eam 3 c\u1eeda h\u00e0ng CMT8, L\u00ea V\u0103n S\u1ef9, L\u00ea Th\u00e1nh T\u00f4n v\u1edbi c\u00e1c th\u00f4ng tin nh\u01b0 sau:<\/p>\n\n\n\n

    • T\u00ean \u0111\u1ecba \u0111i\u1ec3m \/ c\u1eeda h\u00e0ng: C\u1eeda h\u00e0ng CMT8, M\u00e3 \u0111\u1ea1i di\u1ec7n: BBQ-cmt8<\/li>
    • T\u00ean \u0111\u1ecba \u0111i\u1ec3m \/ c\u1eeda h\u00e0ng: L\u00ea V\u0103n S\u1ef9, M\u00e3 \u0111\u1ea1i di\u1ec7n: BBQ-levansy<\/li>
    • T\u00ean \u0111\u1ecba \u0111i\u1ec3m \/ c\u1eeda h\u00e0ng: L\u00ea Th\u00e1nh T\u00f4n, M\u00e3 \u0111\u1ea1i di\u1ec7n: BBQ-lethanhton<\/li><\/ul>\n\n\n\n

      Sau khi th\u00eam xong s\u1ebd b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c giao di\u1ec7n nh\u01b0 h\u00ecnh b\u00ean d\u01b0\u1edbi.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      \u1ede ph\u1ea7n n\u00e0y, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p c\u00e1c \u0111\u01b0\u1eddng d\u1eabn chia s\u1ebb,<\/strong> t\u1edbi \u0111\u00e2y b\u1ea1n ch\u1ec9 c\u1ea7n sao ch\u00e9p v\u00e0 g\u1eedi t\u1edbi c\u00e1c chi nh\u00e1nh\/c\u1eeda h\u00e0ng. Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng c\u0169ng k\u00e8m theo m\u00e3 QR,<\/strong> b\u1ea1n c\u00f3 th\u1ec3 t\u1ea3i v\u1ec1 v\u00e0 in l\u00ean h\u00f3a \u0111\u01a1n hay nh\u1eefng n\u01a1i d\u1ec5 th\u1ea5y \u0111\u1ec3 kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch t\u1ef1 do v\u00e0 d\u1ec5 d\u00e0ng.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      2.2. Qu\u1ea3n l\u00fd nhi\u1ec1u nh\u00e2n vi\u00ean kh\u1ea3o s\u00e1t<\/h3>\n\n\n\n

      Ngo\u00e0i ra n\u1ebfu b\u1ea1n mu\u1ed1n giao cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ea3m nhi\u1ec7m vi\u1ec7c kh\u1ea3o s\u00e1t \u0111\u00e1p vi\u00ean, \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u0169ng nh\u01b0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp cho m\u1ed7i nh\u00e2n vi\u00ean m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn kh\u00e1c nhau. \u0110\u1ec3 th\u1ef1c hi\u1ec7n, b\u1ea1n v\u00e0o m\u1ee5c th\u1ee9 hai l\u00e0 QU\u1ea2N L\u00dd NHI\u1ec0U NH\u00c2N VI\u00caN KH\u1ea2O S\u00c1T<\/strong><\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      Ti\u1ebfp \u0111\u1ebfn click ch\u1ecdn Th\u00eam nh\u00e2n vi\u00ean kh\u1ea3o s\u00e1t m\u1edbi<\/strong>, sau \u0111\u00f3 \u0111i\u1ec1n T\u00ean nh\u00e2n vi\u00ean, M\u00e3 \u0111\u1ea1i di\u1ec7n<\/strong> v\u00e0 b\u1ea5m X\u00e1c nh\u1eadn<\/strong><\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      Sau khi ho\u00e0n t\u1ea5t vi\u1ec7c th\u00eam nh\u00e2n vi\u00ean, b\u1ea1n h\u00e3y cung c\u1ea5p \u0111\u01b0\u1eddng d\u1eabn<\/strong> c\u0169ng nh\u01b0 l\u00e0 m\u00e3 QR<\/strong> cho t\u1eebng nh\u00e2n vi\u00ean.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      2.3. Qu\u1ea3n l\u00fd n\u00e2ng cao (T\u00f9y ch\u1ec9nh)<\/h3>\n\n\n\n

      T\u00ednh n\u0103ng cu\u1ed1i c\u00f9ng t\u1ea1i m\u1ee5c Chia s\u1ebb <\/strong>\u0111\u00f3 l\u00e0 T\u00d9Y CH\u1ec8NH. <\/strong>T\u00ednh n\u0103ng n\u00e0y cho ph\u00e9p b\u1ea1n t\u1ea1o nhi\u1ec1u \u0111\u01b0\u1eddng d\u1eabn cho nhi\u1ec1u k\u00eanh kh\u00e1c nhau m\u00e0 b\u1ea1n mu\u1ed1n kh\u1ea3o s\u00e1t v\u00ed d\u1ee5 nh\u01b0 b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o c\u00e1c \u0111\u01b0\u1eddng d\u1eabn ri\u00eang bi\u1ec7t cho k\u00eanh facebook, instagram, youtube, twitter,…<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      C\u0169ng nh\u01b0 hai t\u00ednh n\u0103ng tr\u00ean, b\u1ea1n click ch\u1ecdn Th\u00eam tham s\u1ed1 m\u1edbi<\/strong> v\u00e0 \u0111i\u1ec1n T\u00ean tham s\u1ed1, M\u00f4 t\u1ea3 tham s\u1ed1<\/strong> v\u00e0 M\u00e3 \u0111\u1ea1i di\u1ec7n<\/strong> sau \u0111\u00f3 b\u1ea5m X\u00e1c nh\u1eadn<\/strong><\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      Sau khi th\u00eam xong c\u00e1c k\u00eanh b\u1ea1n mu\u1ed1n kh\u1ea3o s\u00e1t. T\u1edbi \u0111\u00e2y, b\u1ea1n ch\u1ec9 c\u1ea7n sao ch\u00e9p \u0111\u01b0\u1eddng d\u1eabn<\/strong> hay t\u1ea3i m\u00e3 QR<\/strong> v\u1ec1 v\u00e0 g\u1eedi \u0111\u1ebfn c\u00e1c k\u00eanh ph\u00f9 h\u1ee3p l\u00e0 xong.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      3. Nh\u1eadn k\u1ebft qu\u1ea3 t\u1eeb excel<\/h2>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Sau khi b\u1ea1n \u0111\u00e3 chia s\u1ebb v\u00e0 form c\u1ee7a b\u1ea1n b\u1eaft \u0111\u1ea7u c\u00f3 ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1, gi\u1edd l\u00e0 l\u00fac b\u1ea1n ki\u1ec3m tra xem k\u1ebft qu\u1ea3 tr\u1ea3 v\u1ec1. B\u1ea1n h\u00e3y t\u1ea3i file excel<\/strong><\/em> k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t v\u1ec1 v\u00e0 b\u1ea1n s\u1ebd th\u1ea5y c\u00e1c c\u1ed9t nh\u01b0 l\u00e0: channel, store, staff<\/strong><\/em> trong file excel. \u0110\u00e2y l\u00e0 n\u01a1i s\u1ebd n\u00f3i cho b\u1ea1n bi\u1ebft m\u1ed7i k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t \u0111\u1ebfn t\u1eeb \u0111\u00e2u. <\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      4. Xem b\u00e1o c\u00e1o <\/h2>\n\n\n\n

      \u0110\u1ed1i v\u1edbi b\u1ea3ng kh\u1ea3o s\u00e1t c\u00f3 s\u1eed d\u1ee5ng tham s\u1ed1 nh\u01b0 tr\u00ean, b\u1ea1n v\u00e0o trang b\u00e1o c\u00e1o c\u1ee7a kh\u1ea3o s\u00e1t v\u00e0 nh\u1ea5n qua m\u1ee5c Ph\u00e2n t\u00edch<\/strong> \u1edf ph\u00eda tr\u00ean c\u00f9ng. T\u1ea1i m\u00e0n h\u00ecnh ph\u00e2n t\u00edch, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o nhi\u1ec1u trang ph\u00e2n t\u00edch \u1ee9ng v\u1edbi t\u1eebng chi nh\u00e1nh v\u00e0 s\u1eed d\u1ee5ng b\u1ed9 l\u1ecdc tham s\u1ed1 \u0111\u1ec3 l\u1ecdc l\u1ea1i d\u1eef li\u1ec7u \u1edf t\u1eebng chi nh\u00e1nh m\u00e0 b\u1ea1n c\u1ea7n. <\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      Sau khi l\u1ecdc l\u1ea1i d\u1eef li\u1ec7u qua c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u1edf b\u1ed9 l\u1ecdc, gi\u1edd b\u1ea1n c\u00f3 th\u1ec3 th\u00eam b\u1ea5t c\u1ee9 bi\u1ec3u \u0111\u1ed3 n\u00e0o m\u00e0 b\u1ea1n c\u1ea7n xem th\u1ed1ng k\u00ea \u1edf b\u00ean d\u01b0\u1edbi ph\u1ea7n Th\u00eam bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00edch.<\/strong><\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      5. Video h\u01b0\u1edbng d\u1eabn ph\u00e2n bi\u1ec7t k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau<\/h2>\n\n\n\n

      \u0110\u1ec3 d\u1ec5 h\u00ecnh dung h\u01a1n trong c\u00e1c b\u01b0\u1edbc thao t\u00e1c, m\u1eddi c\u00e1c b\u1ea1n theo d\u00f5i video h\u01b0\u1edbng d\u1eabn ph\u00e2n bi\u1ec7t k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau<\/strong> d\u01b0\u1edbi \u0111\u00e2y!<\/p>\n\n\n\n