{"id":5973,"date":"2019-09-29T17:47:02","date_gmt":"2019-09-29T10:47:02","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=5973"},"modified":"2021-10-25T15:56:36","modified_gmt":"2021-10-25T08:56:36","slug":"huong-dan-su-dung-he-thong-xu-ly-khieu-nai-khi-co-phan-hoi-moi-tu-khao-sat","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/huong-dan-su-dung-he-thong-xu-ly-khieu-nai-khi-co-phan-hoi-moi-tu-khao-sat\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i"},"content":{"rendered":"\n

Kh\u1ea3o s\u00e1t s\u1ebd gi\u00fap b\u1ea1n thu nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb kh\u00e1ch h\u00e0ng, n\u00f3 c\u00f3 th\u1ec3 l\u00e0 nh\u1eefng l\u1eddi khen v\u00e0 n\u00f3 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 nh\u1eefng ph\u00e0n n\u00e0n. L\u00e0m sao \u0111\u1ec3 ph\u00e2n lo\u1ea1i \u0111\u00e2u nh\u1eefng ph\u00e0n n\u00e0n trong h\u00e0ng ng\u00e0n \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c g\u1eedi l\u00ean? V\u00e0 l\u00e0m sao \u0111\u1ec3 qu\u1ea3n l\u00fd, ph\u00e2n c\u00f4ng cho nh\u00e2n vi\u00ean x\u1eed l\u00fd, \u0111\u1ed3ng th\u1eddi ki\u1ec3m tra nh\u1eefng ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft r\u1ed3i hay ch\u01b0a?<\/p>\n\n\n\n

Sau \u0111\u00e2y, m\u00ecnh s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n c\u00e1ch thi\u1ebft l\u1eadp H\u1ec7 th\u1ed1ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i tr\u00ean n\u1ec1n t\u1ea3ng khaosat.me.<\/strong><\/p>\n\n\n\n

1. T\u1ea1o giao di\u1ec7n v\u00e0 c\u00e2u h\u1ecfi cho b\u00e0i kh\u1ea3o s\u00e1t<\/h2>\n\n\n\n

\u0110\u1ea7u ti\u00ean, v\u00e0o giao di\u1ec7n T\u1ea1o kh\u1ea3o s\u00e1t. <\/strong>T\u1ea1i Trang b\u1eaft \u0111\u1ea7u<\/strong> b\u1ea1n c\u00f3 th\u1ec3 T\u00f9y ch\u1ec9nh h\u00ecnh n\u1ec1n<\/strong> sao cho ph\u00f9 h\u1ee3p v\u1edbi n\u1ed9i dung b\u1ea3ng h\u1ecfi. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sau khi thi\u1ebft k\u1ebf xong Trang b\u1eaft \u0111\u1ea7u<\/strong>, b\u1ea1n qua trang B\u1ea3ng h\u1ecfi<\/strong> t\u1ea1o n\u1ed9i cho b\u1ea3ng kh\u1ea3o s\u00e1t nh\u01b0 sau:<\/p>\n\n\n\n

Q1: \u0110\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5?<\/p>\n\n\n\n

Ch\u1ecdn lo\u1ea1i c\u00e2u h\u1ecfi l\u00e0 Rating<\/strong> v\u1edbi nh\u00e3n bi\u1ec3u t\u01b0\u1ee3ng b\u00ean tr\u00e1i l\u00e0 Ch\u01b0a t\u1ed1t<\/strong> v\u00e0 b\u00ean ph\u1ea3i l\u00e0 R\u1ea5t t\u1ed1t<\/strong><\/p>\n\n\n\n

Q2: Nh\u1eadn x\u00e9t g\u00f3p \u00fd c\u1ee7a b\u1ea1n? <\/p>\n\n\n\n

Ch\u1ecdn lo\u1ea1i c\u00e2u h\u1ecfi l\u00e0 Form<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. B\u1eadt t\u00ednh n\u0103ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i khi c\u00f3 ph\u1ea3n h\u1ed3i m\u1edbi t\u1eeb kh\u00e1ch h\u00e0ng<\/h2>\n\n\n\n

\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u00e1c ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng. H\u1ec7 th\u1ed1ng n\u00e0y s\u1ebd gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd v\u00e0 x\u1eed l\u00fd nh\u1eefng ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng. N\u00f3 gi\u1ed1ng nh\u01b0 m\u1ed9t Trello b\u1ea3n \u0111\u01a1n gi\u1ea3n. B\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng n\u1eafm b\u1eaft \u0111\u00e2u l\u00e0 nh\u1eefng ph\u00e0n n\u00e0n m\u1edbi t\u1eeb kh\u00e1ch h\u00e0ng, c\u00e1i n\u00e0o \u0111ang \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u00e0 c\u00e1i n\u00e0o \u0111\u00e3 x\u1eed l\u00fd xong.<\/p>\n\n\n\n

\u0110\u1ec3 b\u1eadt t\u00ednh n\u0103ng n\u00e0y, t\u1ea1i trang Ho\u00e0n t\u1ea5t<\/strong> b\u1eadt ch\u1ebf \u0111\u1ed9 G\u1eecI \u0110\u1ebeN H\u1ec6 TH\u1ed0NG KHI\u1ebeU N\u1ea0I<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u0110\u1ec3 tr\u00e1nh t\u00ecnh tr\u1ea1ng m\u1ecdi ph\u1ea3n h\u1ed3i d\u00f9 t\u1ed1t hay x\u1ea5u \u0111\u1ec1u \u0111\u01b0\u1ee3c g\u1eedi t\u1edbi h\u1ec7 th\u1ed1ng th\u00ec b\u1ea1n c\u00f3 th\u1ec3 thi\u1ebft l\u1eadp \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 l\u1ecdc ra \u0111\u00e2u m\u1edbi l\u00e0 ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng. T\u1eeb \u0111\u00f3, gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi nh\u1eefng ph\u00e0n n\u00e0n, khi\u1ebfu n\u1ea1i \u0111\u00f3.<\/p>\n\n\n\n

\u0110\u1ec3 thi\u1ebft l\u1eadp \u0111i\u1ec1u ki\u1ec7n, t\u1ea1i m\u1ee5c \u0110I\u1ec0U KI\u1ec6N G\u1eecI \u0110\u1ebeN H\u1ec6 TH\u1ed0NG X\u1eec L\u00dd KHI\u1ebeU N\u1ea0I<\/strong> click ch\u1ecdn Th\u00eam \u0111i\u1ec1u ki\u1ec7n.<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sau \u0111\u00f3, m\u00e0n h\u00ecnh s\u1ebd hi\u1ec7n l\u00ean m\u1ee5c \u0110I\u1ec0U KI\u1ec6N<\/strong>, t\u1ea1i \u0111\u00e2y b\u1ea1n h\u00e3y ch\u1ecdn C\u00e2u h\u1ecfi v\u00e0 C\u00e2u tr\u1ea3 l\u1eddi \u0111\u1ec3 \u0111\u1eb7t \u0111i\u1ec1u ki\u1ec7n.<\/p>\n\n\n\n

V\u00ed d\u1ee5 \u1edf \u0111\u00e2y m\u00ecnh ch\u1ecdn C\u00e2u 1: \u0110\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5?
<\/strong>v\u00e0 <\/strong>c\u00e2u tr\u1ea3 l\u1eddi <\/strong>l\u00e0 1 sao <\/strong>v\u00e0 2 sao<\/strong>. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng ch\u1ecdn 1 sao ho\u1eb7c 2 sao \u1edf c\u00e2u 1 t\u1ee9c l\u00e0 h\u1ecd kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi nh\u00e0 h\u00e0ng, h\u1ecd s\u1ebd ghi ph\u00e0n n\u00e0n \u1edf c\u00e2u 2. V\u00e0 v\u1edbi \u0111i\u1ec1u ki\u1ec7n n\u00e0y, to\u00e0n b\u1ed9 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn H\u1ec7 th\u1ed1ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Ti\u1ebfp \u0111\u1ebfn nh\u1ea5p v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n v\u00e0 ch\u1ecdn H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd.<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u0110i\u1ec1n th\u00f4ng tin \u0110\u0103ng k\u00ed \u0111\u1ed1i t\u00e1c <\/strong>n\u1ebfu b\u1ea1n ch\u01b0a \u0110\u0103ng k\u00fd \u0111\u1ed1i t\u00e1c.<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sau khi \u0111\u0103ng k\u00fd xong, b\u1ea1n v\u00e0o m\u1ee5c X\u1eed l\u00fd khi\u1ebfu n\u1ea1i <\/strong>v\u00e0 click T\u1ea1o d\u1ef1 \u00e1n <\/strong>v\u00e0 <\/strong>ch\u1ecdn X\u00e1c nh\u1eadn. <\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

B\u1ea1n c\u00f3 th\u1ec3 th\u00eam nh\u00e2n vi\u00ean v\u00e0o \u0111\u1ec3 ph\u00e2n c\u00f4ng gi\u1ea3i quy\u1ebft nh\u1eb1m \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft nhanh nh\u1ea5t.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Khi \u0111\u00e3 ho\u00e0n th\u00e0nh vi\u1ec7c t\u1ea1o d\u1ef1 \u00e1n b\u1ea1n quay l\u1ea1i b\u1ea3ng kh\u1ea3o s\u00e1t, t\u1ea1i trang Ho\u00e0n t\u1ea5t<\/strong> click v\u00e0o m\u1ee5c Ch\u1ecdn h\u1ec7 th\u1ed1ng x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/strong> ch\u1ecdn d\u1ef1 \u00e1n b\u1ea1n v\u1eeba m\u1edbi t\u1ea1o (X\u1eed l\u00fd khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng) <\/strong>v\u00e0 m\u1ee5c Ch\u1ecdn n\u1ed9i dung \u0111\u1ec3 t\u1ea1o ti\u00eau \u0111\u1ec1<\/strong> (C\u00e2u h\u1ecfi Q2: Nh\u1eadn x\u00e9t, g\u00f3p \u00fd<\/strong>).<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

L\u01b0u \u00fd<\/strong>: M\u1ee5c “T\u1ea1o c\u00f4ng vi\u1ec7c v\u1edbi ti\u00eau \u0111\u1ec1 l\u00e0 n\u1ed9i dung c\u1ee7a” <\/strong>l\u00e0 b\u1ea1n ch\u1ecdn m\u1ed9t trong nh\u1eefng c\u00e2u h\u1ecfi c\u1ee7a b\u00e0i kh\u1ea3o s\u00e1t (ch\u1ec9 c\u00f3 c\u00e2u h\u1ecfi Multiple Choice<\/strong>: c\u00e2u tr\u1eafc nghi\u1ec7m v\u00e0 c\u00e2u h\u1ecfi Form<\/strong>: c\u00e2u nh\u1eadn x\u00e9t l\u00e0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u1edf m\u1ee5c n\u00e0y)<\/p>\n\n\n\n

V\u00ed d\u1ee5 \u1edf b\u00e0i kh\u1ea3o s\u00e1t tr\u00ean, c\u00e2u h\u1ecfi Nh\u1eadn x\u00e9t, g\u00f3p \u00fd<\/strong> (d\u1ea1ng Form<\/strong>) n\u1ebfu kh\u00e1ch h\u00e0ng g\u00f3p \u00fd v\u1edbi n\u1ed9i dung “Th\u00e1i \u0111\u1ed9 nh\u00e2n vi\u00ean ch\u01b0a t\u1ed1t<\/strong>” th\u00ec c\u00e2u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 t\u1ea1o m\u1ed9t khi\u1ebfu n\u1ea1i trong h\u1ec7 th\u1ed1ng nh\u01b0 h\u00ecnh b\u00ean d\u01b0\u1edbi.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

L\u00fac n\u00e0y b\u1ea1n ch\u1ec9 c\u1ea7n l\u00ean h\u1ec7 th\u1ed1ng, nh\u1ea5p v\u00e0o khi\u1ebfu n\u1ea1i “Th\u00e1i \u0111\u1ed9 nh\u00e2n vi\u00ean ch\u01b0a t\u1ed1t<\/strong>” v\u00e0 ti\u1ebfn h\u00e0nh gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i cho kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
  • Tr\u1ea1ng th\u00e1i<\/strong> g\u1ed3m M\u1edbi, \u0111ang x\u1eed l\u00fd, ch\u1edd x\u00e1c nh\u1eadn, \u0111\u00e3 gi\u1ea3i quy\u1ebft n\u1ebfu b\u1ea1n gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i t\u1edbi \u0111\u00e2u th\u00ec c\u1eadp nh\u1eadt trang th\u00e1i t\u1edbi \u0111\u00f3.<\/li>
  • Ng\u01b0\u1eddi x\u1eed l\u00fd: <\/strong>T\u00f9y theo khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n s\u1ebd ph\u00e2n c\u00f4ng cho nh\u00e2n vi\u00ean \u1edf b\u1ed9 ph\u1eadn n\u00e0o gi\u1ea3i quy\u1ebft.<\/li>
  • M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean<\/strong>: Ph\u1ee5 thu\u1ed9c v\u00e0o t\u1eebng khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng, n\u1ebfu b\u1ea1n c\u1ea3m th\u1ea5y khi\u1ebfu n\u1ea1i n\u00e0o \u0111\u00f3 b\u1eaft bu\u1ed9c ph\u1ea3i gi\u1ea3i quy\u1ebft ngay l\u1eadp t\u1ee9c th\u00ec M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean<\/strong> s\u1ebd l\u00e0 cao, ng\u01b0\u1ee3c l\u1ea1i l\u00e0 th\u1ea5p. <\/li>
  • H\u1ea1n ch\u00f3t x\u1eed l\u00fd<\/strong>: T\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a khi\u1ebfu n\u1ea1i m\u00e0 b\u1ea1n s\u1ebd t\u00f9y ch\u1ec9nh h\u1ea1n ch\u00f3t x\u1eed l\u00fd sao cho ph\u00f9 h\u1ee3p nh\u1ea5t.<\/li><\/ul>\n\n\n\n

    3. T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ec3 l\u1ea1i khi\u1ebfu n\u1ea1i<\/h2>\n\n\n\n

    Sau khi nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng, trong su\u1ed1t qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft b\u1ea1n ph\u1ea3i t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 v\u1ea5n \u0111\u1ec1 \u0111\u00f3 \u0111\u1ec3 h\u1ecd c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng v\u1ec1 c\u00e1ch x\u1eed l\u00fd c\u1ee7a b\u1ea1n nh\u1eb1m t\u1ea1o l\u00f2ng tin v\u00e0 kh\u00f4ng m\u1ea5t kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

    \u0110\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng khi h\u1ecd \u0111\u00e3 \u0111\u1ec3 l\u1ea1i th\u00f4ng tin, v\u00ed d\u1ee5 \u1edf \u0111\u00e2y l\u00e0 t\u01b0\u01a1ng t\u00e1c qua Email th\u00ec b\u1ea1n thao t\u00e1c nh\u01b0 sau<\/p>\n\n\n\n

    1. V\u00e0o H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd <\/strong>m\u1ee5c X\u1eed l\u00fd khi\u1ebfu n\u1ea1i click ch\u1ecdn d\u1ef1 \u00e1n khi\u1ebfu n\u1ea1i b\u1ea1n c\u1ea7n gi\u1ea3i quy\u1ebft:<\/strong><\/p>\n\n\n\n

    2. Click ch\u1ecdn v\u00e0o khi\u1ebfu n\u1ea1i c\u1ea7n gi\u1ea3i quy\u1ebft<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    3. T\u1ea1o tr\u1ea1ng th\u00e1i, th\u00eam Ng\u01b0\u1eddi x\u1eed l\u00fd v\u00e0 M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean cho khi\u1ebfu n\u1ea1i.<\/p>\n\n\n\n

    \u0110\u1ec3 c\u00f3 th\u1ec3 chat v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i khung vi\u1ebft b\u00ecnh lu\u1eadn. Qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c s\u1ebd hi\u1ec3n th\u1ecb ph\u00eda b\u00ean d\u01b0\u1edbi nh\u01b0 h\u00ecnh.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Ch\u00fac b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t c\u1ee7a kh\u00e1ch h\u00e0ng!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    Kh\u1ea3o s\u00e1t s\u1ebd gi\u00fap b\u1ea1n thu nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb kh\u00e1ch h\u00e0ng, n\u00f3 c\u00f3 th\u1ec3 l\u00e0…<\/p>\n","protected":false},"author":8,"featured_media":6068,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[33],"tags":[],"yst_prominent_words":[1126,221,829,1039,1044,1034,95,824,828,823,832,1059,1056,1057,1045,1035,938,939,839,822],"class_list":["post-5973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-huong-dan","content-wrap"],"_links":{"self":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/5973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/comments?post=5973"}],"version-history":[{"count":24,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/5973\/revisions"}],"predecessor-version":[{"id":10043,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/posts\/5973\/revisions\/10043"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media\/6068"}],"wp:attachment":[{"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/media?parent=5973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/categories?post=5973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/tags?post=5973"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/khaosat.me\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=5973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}