{"id":9546,"date":"2020-06-18T01:50:00","date_gmt":"2020-06-17T18:50:00","guid":{"rendered":"https:\/\/khaosat.me\/blog\/?p=9546"},"modified":"2025-09-08T15:55:10","modified_gmt":"2025-09-08T08:55:10","slug":"phan-mem-khao-sat-trai-nghiem-nguoi-dung-truc-tuyen-web-oto-com-vn","status":"publish","type":"post","link":"https:\/\/khaosat.me\/blog\/phan-mem-khao-sat-trai-nghiem-nguoi-dung-truc-tuyen-web-oto-com-vn\/","title":{"rendered":"Cung c\u1ea5p ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn \u0111\u1ec3 kh\u1ea3o s\u00e1t tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tr\u00ean website Oto.com.vn"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><meta charset=\"utf-8\">Kh\u00e1ch h\u00e0ng: \u0110\u1ea1i Vi\u1ec7t Group<\/li><li>D\u1ef1 \u00e1n: Cung c\u1ea5p ph\u1ea7n m\u1ec1m ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn \u0111\u1ec3 kh\u1ea3o s\u00e1t tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tr\u00ean website Oto.com.vn<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><meta charset=\"utf-8\">2. Qu\u00e1 tr\u00ecnh tri\u1ec3n khai d\u1ef1 \u00e1n<\/h2>\n\n\n\n<p>\u0110\u1ea1i Vi\u1ec7t Group l\u00e0 t\u1eadp \u0111o\u00e0n c\u00f4ng ngh\u1ec7 l\u1edbn, \u0111\u00e3 v\u00e0 \u0111ang s\u1edf h\u1eefu c\u00e1c s\u00e0n giao d\u1ecbch tr\u1ef1c tuy\u1ebfn nh\u01b0 batdongsan.com.vn, oto.com.vn,&#8230; V\u1edbi nhu c\u1ea7u mu\u1ed1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng v\u00e0 thu th\u1eadp nh\u1eefng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng khi tr\u1ea3i nghi\u1ec7m website, <meta charset=\"utf-8\">\u0110\u1ea1i Vi\u1ec7t Group \u0111\u00e3 h\u1ee3p t\u00e1c v\u1edbi khaosat.me \u0111\u1ec3 t\u00edch h\u1ee3p ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn l\u00ean website Oto.com.vn.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. V\u1ea5n \u0111\u1ec1 1: T\u00edch h\u1ee3p kh\u1ea3o s\u00e1t tr\u00ean website ho\u1eb7c App<\/h2>\n\n\n\n<p>V\u00ec oto.com.vn l\u00e0 website c\u00f4ng ngh\u1ec7 n\u00ean vi\u1ec7c kh\u1ea3o s\u00e1t ng\u01b0\u1eddi d\u00f9ng theo c\u00e1ch truy\u1ec1n th\u1ed1ng b\u1eb1ng gi\u1ea5y l\u00e0 kh\u00f4ng kh\u1ea3 thi. Do \u0111\u00f3, oto.com.vn r\u1ea5t c\u1ea7n m\u1ed9t <strong>n\u1ec1n t\u1ea3ng kh\u1ea3o s\u00e1t chuy\u00ean nghi\u1ec7p<\/strong> v\u1edbi \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng v\u00e0 c\u00f3 th\u1ec3 <strong>t\u00edch h\u1ee3p l\u00ean website ho\u1eb7c app<\/strong>, gi\u00fap vi\u1ec7c \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><meta charset=\"utf-8\">3.1. Gi\u1ea3i ph\u00e1p v\u00e0 h\u00ecnh th\u1ee9c tri\u1ec3n khai c\u1ee7a Khaosat.me<\/h3>\n\n\n\n<p>Khaosat.me l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng t\u1ea1o kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn v\u00f4 c\u00f9ng chuy\u00ean nghi\u1ec7p v\u1edbi \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ph\u1ea7n m\u1ec1m Ti\u1ebfng Vi\u1ec7t, \u0111\u01b0\u1ee3c b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Khaosat.me h\u1ed7 tr\u1ee3 m\u1ecdi l\u00fac.<\/li><li>\u0110\u1ea7y \u0111\u1ee7 c\u00e1c d\u1ea1ng c\u00e2u h\u1ecfi v\u00e0 t\u00ednh n\u0103ng, b\u1eadt t\u1eaft \u0111\u01a1n gi\u1ea3n gi\u00fap t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t d\u1ec5 d\u00e0ng.<\/li><li>T\u00f9y ch\u1ec9nh giao di\u1ec7n, t\u1ef1 thi\u1ebft k\u1ebf m\u1eabu kh\u1ea3o s\u00e1t \u0111\u1eb9p m\u1eaft gi\u00fap truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p th\u01b0\u01a1ng hi\u1ec7u v\u00e0 t\u1ea1o s\u1ef1 th\u00edch th\u00fa cho ng\u01b0\u1eddi tr\u1ea3 l\u1eddi.<\/li><li>Logic t\u1ebb nh\u00e1nh chuy\u00ean nghi\u1ec7p gi\u00fap hi\u1ec3u r\u00f5 h\u01a1n insight kh\u00e1ch h\u00e0ng.<\/li><\/ul>\n\n\n\n<p>Do \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng web n\u00ean khaosat.me c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p nhi\u1ec1u n\u01a1i v\u00e0 h\u00ecnh th\u1ee9c kh\u1ea3o s\u00e1t c\u0169ng r\u1ea5t \u0111a d\u1ea1ng nh\u01b0:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Kh\u1ea3o s\u00e1t tr\u00ean website\/app: <\/strong>D\u1ec5 d\u00e0ng t\u00edch h\u1ee3p khung kh\u1ea3o s\u00e1t \u0111\u1eb9p m\u1eaft (c\u00f3 th\u1ec3 t\u00f9y bi\u1ebfn giao di\u1ec7n) ngay tr\u00ean website ho\u1eb7c app, gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn v\u00e0 t\u0103ng t\u01b0\u01a1ng t\u00e1c cho website.<\/li><li><strong>Kh\u1ea3o s\u00e1t qua QR code:<\/strong> Link kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p d\u01b0\u1edbi d\u1ea1ng QR code v\u00e0 \u0111\u01b0\u1ee3c d\u00e1n tr\u00ean h\u00f3a \u0111\u01a1n thanh to\u00e1n ho\u1eb7c m\u1ed9t s\u1ed1 v\u1ecb tr\u00ed d\u1ec5 nh\u00ecn th\u1ea5y t\u1ea1i c\u1eeda h\u00e0ng. Nh\u1edd \u0111\u00f3 kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng qu\u00e9t m\u00e3 v\u00e0 ph\u1ea3n h\u1ed3i n\u1ebfu c\u1ea7n.<\/li><li><strong>Kh\u1ea3o s\u00e1t tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng: <\/strong>B\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng t\u1ea1i qu\u1ea7y thu ng\u00e2n, trong th\u1eddi gian ch\u1edd t\u00ednh ti\u1ec1n, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 v\u1ec1 c\u1eeda h\u00e0ng.<\/li><li><strong>Kh\u1ea3o s\u00e1t qua m\u1ea1ng x\u00e3 h\u1ed9i:<\/strong> D\u1ec5 d\u00e0ng chia s\u1ebb link kh\u1ea3o s\u00e1t b\u00ean d\u01b0\u1edbi c\u00e1c b\u00e0i post tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Facebook, Instagram, Twitter,&#8230;<\/li><li><strong>Kh\u1ea3o s\u00e1t qua SMS:<\/strong> G\u1eedi SMS \u0111\u1ec3 h\u1ecfi tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng sau khi mua h\u00e0ng l\u00e0 c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t cho th\u1ea5y doanh nghi\u1ec7p quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/li><\/ul>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, d\u1eef li\u1ec7u kh\u1ea3o s\u00e1t c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c <strong>t\u1ed5ng h\u1ee3p t\u1ef1 \u0111\u1ed9ng <\/strong>t\u1ea1i<strong> trang b\u00e1o c\u00e1o<\/strong>, nh\u1edd \u0111\u00f3 c\u1ea5p qu\u1ea3n l\u00fd kh\u00f4ng c\u00f2n ph\u1ea3i t\u1ed1n th\u1eddi gian c\u00f4ng s\u1ee9c t\u1ed5ng h\u1ee3p v\u00e0 c\u00f3 th\u1ec3 xem tr\u1ef1c ti\u1ebfp c\u00e1c ph\u1ea3n h\u1ed3i m\u1ecdi l\u00fac m\u1ecdi n\u01a1i.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><meta charset=\"utf-8\">4. V\u1ea5n \u0111\u1ec1 2: &nbsp;Thi\u1ebft l\u1eadp logic v\u00e0 \u0111i\u1ec1u ki\u1ec7n t\u1ebb nh\u00e1nh cho b\u1ea3ng h\u1ecfi<\/h2>\n\n\n\n<p>Kh\u00f4ng d\u1eebng l\u1ea1i \u1edf vi\u1ec7c t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t \u0111\u1eb9p m\u1eaft, oto.com.vn mu\u1ed1n th\u00f4ng qua kh\u1ea3o s\u00e1t \u0111\u1ec3 c\u00f3 th\u1ec3 nghi\u00ean c\u1ee9u \u0111\u1ed9 nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u, h\u00e0nh vi kh\u00e1ch h\u00e0ng, m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng,&#8230; V\u00ec c\u00f3 nhi\u1ec1u m\u1ee5c \u0111\u00edch nh\u01b0 v\u1eady \u0111\u00f2i h\u1ecfi b\u1ea3ng kh\u1ea3o s\u00e1t ph\u1ea3i c\u00f3 t\u1ebb nh\u00e1nh ph\u1ee9c t\u1ea1p \u0111\u1ec3 c\u00f3 th\u1ec3 t\u00ecm ra insight, hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>* Kh\u1ea3o s\u00e1t t\u1ebb nh\u00e1nh l\u00e0 t\u00ednh n\u0103ng cho ph\u00e9p b\u1ea1n thi\u1ebft l\u1eadp \u0111i\u1ec1u ki\u1ec7n logic \u0111\u1ec3 hi\u1ec3n th\u1ecb c\u00e2u h\u1ecfi ti\u1ebfp theo s\u1ebd l\u00e0 g\u00ec d\u1ef1a tr\u00ean c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a \u0111\u00e1p vi\u00ean \u1edf c\u00e2u h\u1ecfi hi\u1ec7n t\u1ea1i.<\/p>\n\n\n\n<p><meta charset=\"utf-8\">V\u00ed d\u1ee5: Khi c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t l\u00e0: B\u1ea1n \u0111\u00e3 s\u1edf h\u1eefu xe \u00f4 t\u00f4 ch\u01b0a? s\u1ebd c\u00f3 3 l\u1ef1a ch\u1ecdn l\u00e0 \u0111\u00e3 t\u1eebng mua xe, d\u1ef1 \u0111\u1ecbnh mua xe v\u00e0 ch\u01b0a mu\u1ed1n mua xe. B\u1ed9 c\u00e2u h\u1ecfi \u0111\u00e3 t\u1eebng mua xe, b\u1ed9 c\u00e2u h\u1ecfi d\u1ef1 \u0111\u1ecbnh mua xe, ch\u01b0a mu\u1ed1n mua xe =&gt; k\u1ebft th\u00fac.<\/p>\n\n\n\n<p>\u00c1p d\u1ee5ng logic v\u00e0o b\u1ea3ng kh\u1ea3o s\u00e1t s\u1ebd gi\u00fap t\u1eadp trung v\u00e0o \u0111\u00fang n\u1ed9i dung c\u1ea7n h\u1ecfi, lo\u1ea1i b\u1ecf nh\u1eefng d\u1eef li\u1ec7u nhi\u1ec5u v\u00e0 t\u0103ng tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi tr\u1ea3 l\u1eddi kh\u1ea3o s\u00e1t.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><meta charset=\"utf-8\">4.1. Gi\u1ea3i ph\u00e1p v\u00e0 h\u00ecnh th\u1ee9c tri\u1ec3n khai c\u1ee7a Khaosat.me<\/h3>\n\n\n\n<p>Khaosat.me \u0111\u00e3 ph\u00e1t tri\u1ec3n r\u1ea5t nhi\u1ec1u t\u00ednh n\u0103ng Logic gi\u00fap gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c 99% nhu c\u1ea7u t\u1ea1o b\u1ea3ng kh\u1ea3o s\u00e1t t\u1ebb nh\u00e1nh m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Jump Logic<\/strong> (\u0110i\u1ec1u ki\u1ec7n nh\u1ea3y c\u00e2u h\u1ecfi): \u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng \u0111\u1eb7t \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 khi ch\u1ecdn m\u1ed9t \u0111\u00e1p \u00e1n \u1edf c\u00e2u hi\u1ec7n t\u1ea1i s\u1ebd nh\u1ea3y \u0111\u1ebfn m\u1ed9t c\u00e2u h\u1ecfi li\u00ean quan m\u00e0 kh\u00f4ng c\u1ea7n theo th\u1ee9 t\u1ef1.<\/li><li><strong>Display Logic<\/strong> (\u0110i\u1ec1u ki\u1ec7n \u1ea9n\/hi\u1ec7n c\u00e2u h\u1ecfi): \u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng \u0111\u1eb7t \u0111i\u1ec1u ki\u1ec7n cho ph\u00e9p m\u1ed9t c\u00e2u h\u1ecfi n\u00e0o \u0111\u00f3 c\u00f3 xu\u1ea5t hi\u1ec7n hay kh\u00f4ng d\u1ef1a v\u00e0o \u0111\u00e1p \u00e1n \u0111\u00e3 ch\u1ecdn \u1edf nh\u1eefng c\u00e2u tr\u01b0\u1edbc.<\/li><li><meta charset=\"utf-8\"><strong>Display Answer<\/strong> (\u0110i\u1ec1u ki\u1ec7n \u1ea9n\/hi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi): <meta charset=\"utf-8\">\u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng \u0111\u1eb7t \u0111i\u1ec1u ki\u1ec7n cho ph\u00e9p m\u1ed9t hay nhi\u1ec1u \u0111\u00e1p \u00e1n c\u00f3 xu\u1ea5t hi\u1ec7n \u1edf c\u00e2u h\u1ecfi sau hay kh\u00f4ng d\u1ef1a v\u00e0o \u0111\u00e1p \u00e1n \u0111\u00e3 ch\u1ecdn \u1edf nh\u1eefng c\u00e2u tr\u01b0\u1edbc.<\/li><li><strong>Carry Forward Choices<\/strong> (L\u1ea5y k\u1ebft qu\u1ea3 c\u00e2u tr\u01b0\u1edbc l\u00e0m \u0111\u00e1p \u00e1n cho c\u00e2u sau):&nbsp;\u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng cho ph\u00e9p l\u1ea5y nh\u1eefng \u0111\u00e1p \u00e1n \u0111\u00e3 ch\u1ecdn \u1edf c\u00e2u tr\u01b0\u1edbc \u0111\u1ec3 l\u00e0m c\u00e2u tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi sau.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. L\u1eddi k\u1ebft<\/h2>\n\n\n\n<p>Khaosat.me l\u00e0 n\u1ec1n t\u1ea3ng <strong>t\u1ea1o kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn<\/strong> chuy\u00ean nghi\u1ec7p, gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u1ea1o nh\u1eefng b\u1ea3ng kh\u1ea3o s\u00e1t <strong>\u0111\u1eb9p m\u1eaft<\/strong> v\u1edbi <strong>\u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng<\/strong>. N\u1ebfu Anh\/Ch\u1ecb \u0111ang c\u1ea7n m\u1ed9t ph\u1ea7n m\u1ec1m kh\u1ea3o s\u00e1t chuy\u00ean nghi\u1ec7p \u0111\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 t\u00ecm hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi ti\u00eau d\u00f9ng th\u00ec h\u00e3y li\u00ean h\u1ec7 ngay v\u1edbi Khaosat.me nh\u00e9!<\/p>\n\n\n<div style=\"border-radius: 4px; border: 1px solid #0fd47b; display: flex; flex-direction: column; margin-bottom: 1rem\">\r\n<div style=\"background-image: linear-gradient(-30deg, #42E695, #3BB2B8); border-top-left-radius: 4px; border-top-right-radius: 4px; color: white; padding: 1rem;\">H\u00e3y <strong> HI\u1ec2U KH\u00c1CH H\u00c0NG <\/strong> tr\u01b0\u1edbc khi <strong> \u0110\u1ed0I TH\u1ee6 <\/strong> c\u1ee7a b\u1ea1n l\u00e0m \u0111i\u1ec1u \u0111\u00f3!<\/div>\r\n<strong style=\"padding: 1rem 1rem 0 1rem;\">Khaosat.me - L\u1eafng nghe \u0111\u1ec3 th\u00e0nh c\u00f4ng<\/strong>\r\n<div style=\"padding: 0.5rem\">\r\n<ul style=\"margin: 0\">\r\n<li>Hotline: <strong>0837 12 32 32<\/strong><\/li>\r\n<li>Email: support@khaosat.me<\/li>\r\n<li>Website: <a href= \" https:\/\/khaosat.me\/ \" > Khaosat.me <\/a><\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. 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